Mike Monocello

Mike Monocello

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Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Two Problems Facing Every MSP
Two Problems Facing Every MSP At IT Nation, I sat in on a great session led by Bradley Gross, an attorney who specializes in IT law. The session, “5 Problems Plaguing Every MSP,” was loaded with great real-life scenarios that lead to potential legal problems for IT solutions providers. The first two problems were closely related and, I believe, relevant not only to established MSPs, but VARs just making the transition to MSP. After all, when you’re setting...  Continue Reading...
Jim Collins Talks Greatness At Ingram Micro ONE
Jim Collins Talks Greatness At Ingram Micro ONE Jim Collins’ books are pretty much required reading for the business world. The man’s works, including Good to Great, are highly regarded as some of the best continuing ed for aspiring business leaders. Last week I was lucky to be among the 2,000 Ingram Micro ONE attendees to be able to hear Collins speak for almost two hours. During that time, his presentation covered 12 questions to ask yourself, your team, and business that can...  Continue Reading...
What You Missed At Ingram Micro ONE Fall 2015
What You Missed At Ingram Micro ONE Fall 2015 Last week I was one of 2,000 people who attended the Ingram Micro ONE fall conference in Nashville. I have 10 full pages of notes from the event. Following are some highlights I thought you’d find valuable, along with my commentary.  Continue Reading...
IT Nation 2015 Recap: By The Numbers
IT Nation 2015 Recap: By The Numbers Last week was the 7th straight week of travel for me as I returned to Orlando for IT Nation. If you aren’t familiar with this event, it’s brought to the IT community by ConnectWise. Without a doubt, it’s the best channel event of the year if you’re interested in amazing education. I attend a lot of shows each year so I feel confident when I make this statement.  Continue Reading...
No Crystal Ball Needed For Success In 2016
No Crystal Ball Needed For Success In 2016 2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?  Continue Reading...
Special Report: Customer Experience
Special Report: Customer Experience Whether retailers succeed or fail in the future will depend on their ability to engage customers and provide a cohesive shopping experience.  Continue Reading...
Does Your Retail POS Line Card Come Up Short?
Does Your Retail POS Line Card Come Up Short? Learn why mobile POS, mobile payments, and digital signage should be a significant part of your business plan.  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From October 2015
Managed Services, Backup And Recovery, And Networking News From October 2015 Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Barracuda has entered in an agreement to acquire Intronis, Solarwinds N-able introduces a new remote control access platform, Carbonite announced its portfolio of disaster recovery solutions, SYNNEX boosts its K-12 solution set, Continuum upgrades its backup and disaster recovery (BDR) platform, and...  Continue Reading...
Access Control And Video Surveillance News From October 2015
Access Control And Video Surveillance News From October 2015 Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Genetec launches a parking enforcement solution and Milestone releases a device pack for its monitoring solutions.  Continue Reading...
Point Of Sale, Payment Processing And Data Collection News From October 2015
Point Of Sale, Payment Processing And Data Collection News From October 2015 Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Merchant Link announced it has acquired Precidia Technologies, Sterling announces a protection plan for those working toward EMV acceptance, and Datalogic unveils two new imagers. In other news, Creditcall gains EMV certification from Chase Paymentech and First Data, Advantech introduces two new touch...  Continue Reading...