Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Channel Consolidation: Big Trouble Or Business As Usual?

Channel Consolidation: Big Trouble Or Business As Usual?

We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.  Continue Reading...
Managed Services Really Are Right For You

Managed Services Really Are Right For You

Offering recurring revenue-generating services is the key to longevity and profitability. Figure out how to make it work for your company.  Continue Reading...
POS Integrator Wins Big With Restaurant Installation

POS Integrator Wins Big With Restaurant Installation

A POS hardware and software upgrade for a local restaurant led to a video surveillance upsell and planned mobile POS implementation.  Continue Reading...
Make The Anthem Data Breach Part Of Your Marketing Plan

Make The Anthem Data Breach Part Of Your Marketing Plan

The recent cyber-attack on healthcare insurance giant Anthem (up to 80 million names, SSNs, birthdays, email address, etc.) has made me realize that, if you’re a VAR or MSP and you’re not pitching security solutions, you’re missing a huge opportunity. The volume of attacks and media attention is practically doing your marketing for you. The fear of a breach, or resulting lawsuit, is enough to get a conversation started. All...  Continue Reading...
What Does Consolidation Really Mean To The Channel?

What Does Consolidation Really Mean To The Channel?

Today I began crunching the data from a Business Solutions reader survey on the topic of consolidation, mergers, and acquisitions in the channel. The special report will appear in our March issue. Let me tell you right now, we received some great feedback in the survey. Without spoiling the entire report, I did want to share a couple trends I’m seeing immediately.  Continue Reading...
Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

For literally years now, I’ve been harping on a few key things I believe would make in a difference in a solutions providers business. These recommendations center on getting close to your business — whether it’s measuring your financials, monitoring your business’ key performance indicators, or planning for the future. Today, I have evidence that these things can make a marked difference in revenue.  Continue Reading...
How Good Is The Managed Services Business? Damn Good.

How Good Is The Managed Services Business? Damn Good.

The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.  Continue Reading...
Turn BYOD Into A Profit Center

Turn BYOD Into A Profit Center

A few months ago, we featured a case study on Tech Guides, a managed services provider (MSP) who uses RapidFire Tools Network Detective. Network assessments tools like Network Detective provide a great way to get your foot in the door with prospective customers by showcasing your know-how and helping you identify potential problems their current provider is overlooking.  Continue Reading...
Managed Services: Ignore The Little Voice Telling You "You Can't"

Managed Services: Ignore The Little Voice Telling You "You Can't"

If you’re still on the fence about diving head first into services or making it a bigger part of your business, you’ve probably got a handful of concerns that are causing you to hesitate. In a recent survey of some of our readers, we asked them to share what challenges they had to overcome in the first six months of offering managed services. I want to share these with you so you realize that you aren’t unique. If you read our...  Continue Reading...
Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

The January 2015 issue of Business Solutions contains the results of our most recent Best Channel Vendors survey. For the seventh year, we had a great response from our VAR, ISV, and MSP readers. Nearly 3,000 people participated by casting votes on the favorite vendors. Aside from deciding the winners of the survey, the data also tells some other stories.  Continue Reading...