Mike Monocello

Mike Monocello

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Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Create Unique Printing Applications For Specialty Retail
Create Unique Printing Applications For Specialty Retail This solutions provider created a custom shelf labeling system that can now be sold to its grocery customers.  Continue Reading...
Why You Should Get Involved With CompTIA
Why You Should Get Involved With CompTIA One thing became very clear by the time this year’s CompTIA ChannelCon ended — this is an organization every VAR, MSP (managed services provider), integrator, and solutions provider should leverage. CompTIA is probably best known for its certifications, and it’s due to those certifications and the revenue they bring in that the nonprofit can afford to so generously serve the IT community.  Continue Reading...
CompTIA ChannelCon: MSP Thought Leadership
CompTIA ChannelCon: MSP Thought Leadership This week I’ve been at CompTIA’s ChannelCon conference in Chicago. Talking with attendees and listening to speakers, I discovered a theme I’d like to share. At ChannelCon, the organization’s president and CEO Todd Thibodeaux took to the stage Tuesday morning to deliver his state of the industry keynote. During his presentation he shared some keys to success in managed services and one of them was to get your customers on...  Continue Reading...
A Must-Have Tool For Every Retail & Restaurant IT VAR
A Must-Have Tool For Every Retail & Restaurant IT VAR We’ve done plenty of surveys, formal and informal, to know that VARs don’t historically put much emphasis on PCI with customers. It seems like many choose to take the path of “the software I sell is PCI compliant — I think — so me and my customers are good.” That might be true for some, but it’s not true for all. While I can’t stress to you the importance of PCI compliance, I also can’t seem...  Continue Reading...
Addressing Headcount In Managed Services
Addressing Headcount In Managed Services VARs looking to make the transition to managed services need to overcome some hurdles. We’ve been writing about them for a while now. Cash flow, training, a different sales methodology, selecting the right automation tools, etc. Another hurdle is running an efficient business. With that in mind, here’s a tough pill for many to swallow: Many VARs who have historically been project-/break-fix-based probably have a headcount issue. ...  Continue Reading...
Product Comparison: Backup & Recovery (BDR) Software
Product Comparison: Backup & Recovery (BDR) Software We compare eleven business continuity/BDR solutions. Which is right for you and your customers?  Continue Reading...
How VARs Can Win Big In Healthcare IT
How VARs Can Win Big In Healthcare IT Experts share their advice on how VARs can best win business in the healthcare vertical.  Continue Reading...
Big Payouts Available For Integrators In The Gaming Vertical
Big Payouts Available For Integrators In The Gaming Vertical An integrator combined video surveillance, access control, and building automation for a high-end casino.  Continue Reading...
VAR Lands 8-Terminal Coffee Shop Install
VAR Lands 8-Terminal Coffee Shop Install No tablet POS here. This VAR installed eight all-in-one POS terminals for a coffee shop/restaurant located inside a hospital.  Continue Reading...
3 Lessons I Learned From A Harbortouch VAR
3 Lessons I Learned From A Harbortouch VAR I recently had a conversation with a retail and restaurant IT reseller. This VAR used to be a salesperson for one of the largest VARs in the United States. He would often have million dollar years as far as sales were concerned. His pay was good, but he wanted more. He left to start his own business.  Continue Reading...