Mike Monocello

Mike Monocello

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Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

When It Comes To Managed Services Tools, Choose Wisely
When It Comes To Managed Services Tools, Choose Wisely Managed services providers (MSPs) have a handful of tools in their arsenal. Two of the most important are the PSA (professional services automation) and RMM (remote monitoring and management) platform. Used to even a small extent, these tools can bring automation and new levels of efficiency into your business. Used to their fullest, and the sky is the limit.  Continue Reading...
Planning Your Exit: Getting The Most For Your Company
Planning Your Exit: Getting The Most For Your Company You’ve poured your blood sweat and tears into your company. But what is your company worth? If you plan to retire soon or years from now, how much will you get for your company? Many solutions providers are shocked to find that their businesses aren’t worth what they think it should be. Let’s fix that. We’re talking exit strategies today with Bruce Teichman on the Trusted IT Advisor. Teichman specializes in helping...  Continue Reading...
MSA Mistakes You Can’t Afford To Make
MSA Mistakes You Can’t Afford To Make Do you have an MSA? If you do, is it good enough to protect you from harmful situations lurking around the corner? Bradley Gross, an attorney who specializes in IT law, shares some common mistakes most solutions providers make with their MSA. The legal advice he shares is worth its weight in gold as it can help you avoid costly lawsuits and ugly client-related situations.  Continue Reading...
The IT That Retailers Want, Versus What They Need
The IT That Retailers Want, Versus What They Need Omni-channel is all the rage in retail, but is it something small retailers want or even need? And what did you miss at NRF last week that could make you more successful in 2016? We’re talking retail technology with Matt Pillar, retail guru, on this episode of the Trusted IT Advisor.  Continue Reading...
Catch Up On Your EMV Integration
Catch Up On Your EMV Integration ISVs still needing to address EMV can make the process easier by following this advice.  Continue Reading...
Speedy, Yet Casual Dining For 2,500 Guests: Here’s How
Speedy, Yet Casual Dining For 2,500 Guests: Here’s How This VAR’s $60,000 POS solution for a movie theater/restaurant involves a combination of traditional POS and tablet POS.  Continue Reading...
Bring Omni-Channel Commerce To SMB Retailers
Bring Omni-Channel Commerce To SMB Retailers With thousands of SMB retailers yet to address their online and omni-channel presence, the opportunities are ripe for VARs  Continue Reading...
Special Report: Managed Services By The Numbers
Special Report: Managed Services By The Numbers How does your business compare to the 112 managed services providers who participated in our latest survey?  Continue Reading...
Lead With Security
Lead With Security It used to be that you could walk into the office of a prospective customer, show them the latest technology you were hawking, and win the business based on the name brand or power of the product alone.  Continue Reading...
POS, Payment Processing, And Data Collection News
POS, Payment Processing, And Data Collection News Zebra has introduced two new desktop printers that connect via Wi-Fi and Bluetooth to help employees update product pricing, shelf labels, and coupons in alignment with the store’s merchandising and pricing strategies.  Continue Reading...