Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

What Goodies Will NRF 2014 Hold In Store For The Retail Channel?

What Goodies Will NRF 2014 Hold In Store For The Retail Channel?

Next week is the NRF BIG Show, the biggest retail technology show of the year. While I’m not looking forward to the frigid temperatures and windy streets of NYC, I am looking forward to seeing the next step in the evolution of retail IT. This event is really a mixed bag for me. There’s so much to see and, unfortunately, not all of the solutions on display will be sold through the reseller channel. I’m on the...  Continue Reading...
Converting To As-a-Service? Take Your Time.

Converting To As-a-Service? Take Your Time.

By far, the biggest objection I hear to converting from break-fix to the As-a-Service model is the change in cash flow. Experts and MSPs who've already made the transition have very clear advice: make the transition in stages and as your company can accomodate.  Continue Reading...
Best Channel Vendors 2014: Always Room For Improvement

Best Channel Vendors 2014: Always Room For Improvement

You should have found in your mailbox this week the January 2014 issue of Business Solutions magazine, which contains the results of our annual Best Channel Vendors survey. This is the sixth year we've run this survey which gives us a lot of data to analyze. One fun thing I did last year with the winner's list was to apply conditional color formatting to the scores to create a heat map. I did it again for this...  Continue Reading...
Where Retail IT VARs Should Focus In 2014

Where Retail IT VARs Should Focus In 2014

I’m not a fan of articles where the writer uses their “wisdom” to make educated guesses and then emphatically recommends you take actions that could affect your business adversely. I’d rather leverage research and real-world data to make statements you can feel more confident about embracing.  Continue Reading...
Why Increased Profitability Might Be Out Of Your Reach

Why Increased Profitability Might Be Out Of Your Reach

If you’re a VAR or integrator looking to become more profitable, check this out. I attended a lot of trade shows and partner conferences focused on managed services this fall and sat through a ton of educational sessions. Something that really jumped out at me about MSPs is their focus on business metrics.  Continue Reading...
Is 2014 The Beginning Of The End?

Is 2014 The Beginning Of The End?

Before you jump to the conclusion that this is a doom-and-gloom article, let me promise you it isn’t. It’s a story about opportunity. True, where there’s opportunity, there’s often the other side of the coin where weakness and threats lie. My goal, and that of Business Solutions, is to keep readers like you on the opportunity side of business. I want you profitable and thriving in 2014 and into 2015.  Continue Reading...
Restaurant / Hospitality Tablet POS Comparison

Restaurant / Hospitality Tablet POS Comparison

The restaurant industry has been quick to show interest in tablet POS solutions and software developers (both preexisting and start-ups) have been quick to react by flooding the market with a variety of tablet POS apps and full-blown software solutions.  Continue Reading...
Dropbox' Move Into The Enterprise: Your Worst Nightmare Or Killer Opportunity?

Dropbox' Move Into The Enterprise: Your Worst Nightmare Or Killer Opportunity?

While, in the past, MSPs sought to talk customers out of using Dropbox in place of more robust solutions, it seems that the company is poised to make a move into the enterprise realm. In fact, an article by Forbes claims that such a move is necessary if the company plans to hit the growth numbers investors have expected.   Continue Reading...
Old School Solutions Providers Need A Renaissance ... Or Retirement

Old School Solutions Providers Need A Renaissance ... Or Retirement

Sometimes I wonder if I sound like a broken record to readers. “Expand your line card by selling complementary technologies to existing customers. Adopt the as-a-Service model to build a predictable revenue stream and maximize profitability.” When you boil down almost every article in Business Solutions, you should find one or both of those messages.  Continue Reading...
Make 2014 A Banner Year. Here’s How.

Make 2014 A Banner Year. Here’s How.

Before you know it, we’ll be ringing in the new year. You might be one of those ambitious people who make resolutions to better yourself personally. If so, kudos to you! But, have you ever considered a resolution to improve your business?  Continue Reading...