Mike Monocello

Mike Monocello

Google+

Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Find Your Managed Services Niche
Find Your Managed Services Niche An MSP performs a $350,000 network infrastructure, virtualization, and off-site replication install for a media production company with high-availability and capacity needs.  Continue Reading...
POS-As-A-Service In Action
POS-As-A-Service In Action This virtual VAR received a referral from one of its software partners that led to a recurring revenue hardware-as-a-Service deal.  Continue Reading...
Payment Trends You Can Take To The Bank
Payment Trends You Can Take To The Bank These experts share how retail solutions providers can capitalize on the hottest payments trends in 2016.  Continue Reading...
An Open Letter To MSP Vendors
An Open Letter To MSP Vendors As the editor in chief of Business Solutions, my job description has me playing quite a few different roles as the needs arise. One such role is being an advocate for our readers, the solutions provider piece of the channel.  Continue Reading...
Don't Lose Your Business Over EMV Apathy
Don't Lose Your Business Over EMV Apathy Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.  Continue Reading...
Don't Go Into Services Half-Hearted
Don't Go Into Services Half-Hearted When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.  Continue Reading...
Are You Making These Common Marketing Mistakes?
Are You Making These Common Marketing Mistakes? When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.  Continue Reading...
The Business Side Of Managed Services
The Business Side Of Managed Services A panel of managed services experts shares advice concerning sales, compensation, pricing, and bundling — the right way.  Continue Reading...
Don’t Miss Out On Law Enforcement Sales
Don’t Miss Out On Law Enforcement Sales Experts explain where the IT opportunities in law enforcement lie and how solutions providers can capitalize.  Continue Reading...
Don’t Short SMBs When It Comes To Security
Don’t Short SMBs When It Comes To Security An MSP installs six firewall/VPN appliances and a backup appliance for its audiology customer.  Continue Reading...