Mike Monocello

Mike Monocello

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Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Point Of Sale, Payment Processing And Data Collection News From May 2015
Point Of Sale, Payment Processing And Data Collection News From May 2015 Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Datacap Systems and Pivotal Payments announce an integration, RapidFire Tools unveils PCI compliance testing, Vantiv and Ingenico unveil an EMV payment terminal for SMBs, Janam announces a new mobile computer, Benseron announces new tablet POS solutions, Datalogic announces two, new fixed scanners,...  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From May 2015
Managed Services, Backup And Recovery, And Networking News From May 2015 Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Axcient launches a new backup offering, Tech Data offers managed services providers (MSPs) Intel Security services, MegaPath revamps its delivery model, Dell Software unveils new backup appliances, Unitrends unveils Release 8.1, SolarWinds N-able announces N-central 10, ScanSource Communications offers ...  Continue Reading...
Special Report: Mobile POS And The IT Channel
Special Report: Mobile POS And The IT Channel Everyone loves talking about mobile POS, but who’s actually deploying it and making money?  Continue Reading...
VARs, MSPs Fail To Listen To Customers
VARs, MSPs Fail To Listen To Customers How well are you addressing the needs of your customers? If you interact with an IT department, you might be doing a poor job. LogicNow, a provider of MSP support tools, recently published a “Global IT Service Providers Harmony Report,” based on results from a survey of 1,300 IT departments and nearly 700 MSPs across eight geographies. The US-specific data is very interesting.  Continue Reading...
Switching To Managed Services? Take A Look At Your Org Chart
Switching To Managed Services? Take A Look At Your Org Chart One of the things I enjoy most about our regional Channel Transitions conferences are the conversations with leading MSPs about what they’re doing to be successful and what challenges they’ve overcome. I learn something new with each interaction. At our recent event in Newark, one of our panelists described his organizational chart in a way that was eye-opening for me.  Continue Reading...
Future-Proof Your IT Practice
Future-Proof Your IT Practice If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you.  Continue Reading...
Welcome To Retail IT VAR Of The Future 2015!
Welcome To Retail IT VAR Of The Future 2015! In 2014, we dedicated a lot of editorial content to the changing landscape of retail IT and how solutions providers in this market are well-positioned to grow if they are willing to make some adjustments. In an attempt to help, Business Solutions held three Channel Transitions conferences in 2014.  Continue Reading...
Sell Your Business Or Keep It: Both Paths Are The Same
Sell Your Business Or Keep It: Both Paths Are The Same While at Autotask’s recently held Community Live! conference in Miami, I sat in on a very interesting session run by Bruce Teichman, VP and partner of Cogent Growth Partners. The breakout concentrated on the topic of selling one’s business — the steps to take, how much money to expect, and when to start the process. Here’s a quick run-through of Teichman’s tips for how to run your business that will make it...  Continue Reading...
Inside Autotask Community Live! 2015
Inside Autotask Community Live! 2015 Autotask Community Live! officially kicked off yesterday at the gorgeous Trump National Doral Miami. Mark Cattini, president and CEO of the company took the stage in Monday's early morning keynote to update the crowded room of Autotask partners on the recent achievements and future goals of the automation company. Following are my notes from his presentation and the rest of the day...  Continue Reading...
Mobile Printers Go Hand In Hand With Customer Experience
Mobile Printers Go Hand In Hand With Customer Experience Three mobile printing experts explain why mobile printers should be a part of every customer experience conversation.  Continue Reading...