A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

RMM Product Review Sneak Peak: Kaseya vs. LogMeIn

In the January issue of Business Solutions magazine, we'll feature the results of our first ever product review editorial. The test focused on seven RMM (remote monitoring and management) solutions from the following vendors: Continuum, GFI, Kaseya, LabTech, Level Platforms, N-able, and PacketTrap. While it's true there was no silver bullet winner in every category our testers at Remote...  Continue Reading...

An IT Editor Takes On An IP Video Camera

VAR and integrator readers of Business Solutions magazine who are outside the video surveillance space often ask me how easy or difficult it is to install the latest IP video cameras. To answer the question, I requested a bunch of cameras from Axis Communications, who came through in a big way.  Continue Reading...

What Hurricane Sandy Taught This New Jersey-Based MSP

David Dadian is CEO of powersolution.com, a solutions provider/MSP, based in Ho-Ho-Kus, NJ. His practice specializes in business continuity, and he was featured in a case study in this month's issue of Business Solutions magazine. Not long after my interview with Dadian, his company's DRBC (disaster recovery and business continuity) service was put to the test following Hurricane Sandy.  Continue Reading...

PCI: Who Really Cares?

A while back I wrote an article entitled "The Shocking Truth About Retailers & PCI" in which I shared the results of a retailer-focused survey. The gist was that retailers, particularly in the SMB space, apparently have a low level of knowledge concerning PCI and its related terms and concepts. This, despite mandates and requirements going back years. Shame on them, right?!  Continue Reading...

Lies You Tell Yourself About IP Video

Unless you're new to Business Solutions magazine, you know we've been on a crusade the past 18 months or so educating VARs and integrators on the great opportunity that is IP video surveillance. Some have embraced our recommendation, others have been skeptical and are holding off.  Continue Reading...

NCR Slaps SMB-Focused VARs In The Face

I shouldn't be surprised. I recently read that small business owners interested in NCR Silver could pick up the bundle at Staples for $499. According to the company's press release, "The bundle includes a receipt printer, credit card reader, cash drawer for NCR Silver, and the NCR swivel stand for an iPad. The cost also includes a free 30-day trial of NCR Silver."  Continue Reading...

How To Overcome The #1 Barrier To Selling Managed Services

Recent studies show that managed services providers as a whole are struggling to convert their customers over to a recurring revenue model. While attending a recent N-able Technologies conference, former MSP, Gary Pica, CEO and founder of TruMethods, an MSP mentoring company, addressed this pain point to an engaged audience of managed services providers. Pica shared a story from his managed services days when he presented a...  Continue Reading...

Product Reviews Coming To Business Solutions Magazine In 2013

We recently surveyed our readers, asking what they'd like to see added to the magazine. The overwhelming response was for the addition of product reviews. So, the January 2013 will feature our first set of reviews and each month we'll look at another set of products.  Continue Reading...

How One NJ-Based MSP Is Recovering From Hurricane Sandy

Earlier this week I spoke with Dan Haurey, president of a 21-employee MSP company called Exigent Technologies, which is based in Mount Arlington, NJ. Like many companies and residents in Haurey’s area, he was without power and his business (and many employees’ homes) was flooded out following the super storm that hit the East Coast on Monday evening on October 29.  Continue Reading...

If You Think IP Cameras Are Too Expensive, Read This

I hear it all the time from integrators and VARs: "IP cameras are too expensive for my customers." If you're only comparing the cost of one camera to another, that might be true. But as an integrator, you know that one piece of equipment does not make a total solution. This definitely holds true in the video surveillance world.  Continue Reading...

RSPA Addresses Ethics, Professionalism In The Payments Industry

Just a quick post today to share the below comment by the RSPA in response to the buzz surrounding business practices in the payment processing industry. I'm happy to stimulate the conversation with this blog and will continue to participate in any way I can to help move this issue forward.  Continue Reading...

How Hurricane Sandy Survivors Are Paying It Forward

Hurricane Sandy pummeled the East Coast recently, leaving millions without power and causing severe damage to homes and office buildings. As horrible as this super storm has been, such adversities have a way of revealing the heroes among us. John Motazedi, CEO of SNC Squared Technology Group and Hands That Give are just two examples.  Continue Reading...

Retail IT VARs: Change Your Mindset Once And For All

Today we began the week-long process of wrapping up our December issue. As part of the issue, we're including a special report on the topic of where retailers plan to focus their IT budgets in 2013. The data came from a survey that our sister publication conducts with its retailer audience each year.  Continue Reading...

RECENT COMMENTS