A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

3 Roadblocks To Retail's -As-A-Service Transition

Today, I began assembling the editorial for an upcoming issue of Business Solutions. We did a call for thought leadership where we asked industry experts to weigh in on the biggest topics for key verticals. When it came to retail, a common theme referenced was the "-as-a-Service" business model. Not surprising, really.  Continue Reading...

Point/Counterpoint: Apple Integrators Take Issue With BDR Article

Apparently my previous blog article "Don't Let Apple Cripple Your BDR Business," which describes MSP Remote Technology Management's (RTM's) experience backing up Apple laptops and desktops hit a raw nerve with some of our readers. I received several emails from MSPs that believe there are several viable solutions available for tackling this problem. Following are a couple of highlights from the responses:  Continue Reading...

Will Neglecting Mobile Device Backups Be Your Downfall?

One of the hottest trends we've covered over the past year is the mobile device explosion. More specifically, we've talked about BYOD (bring your own device), the reality that your customers' employees are bringing their laptops and smartphones to work and using these devices both for personal and business purposes. This opens up a whole can of worms, starting with security issues and extending to your data backups.  Continue Reading...

Who's Going To Fund Retail's Shift To The As-A-Service Model?

One of the hottest topics at the recently-held RSPA INSPIRE conference was the services model. Understand, I'm not talking about offering services to your customers. Rather, I'm referring to combining your offerings (hardware, software, security, support, payment processing, remote monitoring, etc.) into bundles for which you can charge your customers a monthly fee. Let's call it POS-as-a-Service (or P-a-a-S?).  Continue Reading...

The Voices In Your Head Are Lying: IP Video *Is* For You

During a recent security-related conference, one of the speakers said to the audience that if they couldn't "speak IT" they wouldn't last very long in today's sales conversations. So true, however, I'm not sure if many IT integrators really understand how strong their position is -- or could be.  Continue Reading...

Don't Let Apple Cripple Your BDR Business

I just completed my write-up for our BDR (backup and disaster recovery) product test, which we'll share in the March issue of Business Solutions magazine. There were a couple of surprises that emerged from the test. One in particular was the Apple laptop/desktop backup test. The testers, Eric Brown, CEO, and Kevin Danis, technical manager, at Remote Technology Management (RTM), shared their personal experiences with this...  Continue Reading...

Here's Another Way To Justify The Cost Of IP Cameras

If you've got customers with junky old analog CCTV surveillance systems looking to upgrade to IP, but cost is a factor, you should take a look at 360-degree panoramic cameras. Why? Imagine one megapixel camera mounted in the center of a room that captures video in all directions. Unaltered, these cameras produce recorded video that looks like a mirror ball (i.e. a sphere of warped video). However, after image correction (de-warping the...  Continue Reading...

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