A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

RSPA RetailNOW 2013 Provides Retail VARs Mobile Roadmap

RSPA RetailNOW 2013 Provides Retail VARs Mobile Roadmap

By far, one of the hottest technology trends in retail today is concerning mobility. At the upcoming RSPA RetailNOW show in Las Vegas, the latest in mobile solutions will be on display.  Continue Reading...
RSPA: Evidence Of Industry Engagement, Relevance

RSPA: Evidence Of Industry Engagement, Relevance

I just had a call with Kristen Oleson from the RSPA in advance of their upcoming event and, wow, am I blown away at what this organization — YOUR industry organization — is doing. A few stats...  Continue Reading...
Avoid The Cloud Services Piecemeal Trap

Avoid The Cloud Services Piecemeal Trap

One of the biggest sales challenges VARs and MSPs face is walking the fine line between being flexible and being firm. The former entails being accommodating, whereas the latter usually entails telling a customer ‘No.’  Continue Reading...
Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS

Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS

Most VARs and systems integrators make their foray into the cloud by offering data backup, hosted Exchange, and/or selling SaaS (software as a service) offerings.  After gaining a comfort level with the cloud, some service providers take the next step, which is building solutions in the cloud, a service that’s known as PaaS (platform as a service).  Continue Reading...
Leverage Your IT Relationships To Win IP Video Business

Leverage Your IT Relationships To Win IP Video Business

The pages of Business Solutions have been loaded in recent months with articles about how IP surveillance could be a great addition to your line card. The bottom line is that IP surveillance has improved in every way possible in recent years — lower price, easier to setup, increased functionality, etc. Despite the awesome opportunity for you, I wouldn’t be surprised if you’re still a little hesitant. If your mind...  Continue Reading...
Manage Your Clients’ Cloud IT Expectations Upfront

Manage Your Clients’ Cloud IT Expectations Upfront

I recently attended the Ingram Micro IMHealthcare Exchange event in Grapevine, TX, attending education sessions and talking with VARs and MSPs about their healthcare focus, market predictions, and business challenges.  Continue Reading...
4 Steps To MDM Success

4 Steps To MDM Success

I recently came across an article written by Dave Sobel, the Director of Partner Community at Level Platforms. In his article, Sobel offers good advice to MSPs about one of the hottest trends happening in the channel today, which is directly related to the BYOD phenomena.  Continue Reading...
Edge Out Your Cloud Backup Competition. Here’s How.

Edge Out Your Cloud Backup Competition. Here’s How.

As a managed services provider, you have a lot of choices when it comes to selecting your IT vendor partners — especially in the cloud backup space. The reality is, however, the solution you select won’t often be what ultimately sets you apart from your competitors. More often than not, what separates one IT solution provider from another is the customer’s perception of one provider over another.  Continue Reading...
Should IP Video Storage Be Your Next Cloud Service?

Should IP Video Storage Be Your Next Cloud Service?

Many of you reading this are probably already selling or considering one or more of the following cloud solutions: hosted email, data backups, or network security-as-a-service. Some may even be offering virtualization services such as VDI (virtual desktop infrastructure) and virtual server services. One opportunity I’m betting isn’t yet on your radar, but should be, is IP video storage in the cloud.  Continue Reading...
3 Ways To Ease Managed Services Cash Flow Challenges

3 Ways To Ease Managed Services Cash Flow Challenges

I've been pretty vocal lately about transitioning your business to a recurring revenue model. By far, the most common objection I hear has to do with the financial strain a company can feel when migrating away from the lump sums associated with the old break-fix model. Here are a few tips concerning this transition that might cushion the cash flow blow...  Continue Reading...
When It's Time To Fire A Customer

When It's Time To Fire A Customer

Just a quick post-holiday tip for those of you switching from break-fix to managed services. Some experts advise you to periodically (6 months is a good rule of thumb) review how much effort you're putting into each of your customers. Doing so will enable you to uncover some interesting things. For instance, you might uncover repeat issues that indicate a more significant problem. You might also learn that your employees aren't as...  Continue Reading...

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