A Blog From The Editors Of Business Solutions Magazine

The Most Common Mistakes MSPs Make With Off-Site Backups

The Most Common Mistakes MSPs Make With Off-Site Backups

I recently spoke with three industry experts about the topic of cloud/off-site backups. I asked them about the most common mistakes MSPs make with regard to selling and implementing this kind of solution/service. Here is what they’re seeing as well as some tips they shared.  Continue Reading...
Square Stand: A Lion Of A Product, Or A Lamb?

Square Stand: A Lion Of A Product, Or A Lamb?

If Square wasn't making waves for you in the past, you might need to buckle up for the future. Today the POS and payments disrupter announced its new Square Stand, which is essentially a fancy mount for an iPad that includes a handsome mag-stripe reader and Square's free Register app. According to the company's Web site, Square is currently taking pre-orders at $299 a pop. Units are expected to ship on July 8.  Continue Reading...
World-Class Advice For VARs: Inside Ingram Micro's Partner Invitational

World-Class Advice For VARs: Inside Ingram Micro's Partner Invitational

Last week I attended the Ingram Micro International Solutions Partner Invitational in Hollywood, FL. During my time at the event, I had the opportunity to listen to a variety of speakers and interview most of the distributor's top brass. Following are some of the best quotes/learnings I jotted down in my notebook...  Continue Reading...
Can’t Keep Up? 3 Ways To Future-Proof Your Business

Can’t Keep Up? 3 Ways To Future-Proof Your Business

A few weeks ago I attended the Epson partner conference in Palm Springs, CA. The keynote speaker was futurist/forecaster Daniel Burrus (www.burrus.com) who spoke a lot about technology trends shaping the future. He had three great thoughts in his presentation that are applicable to the reseller community.  Continue Reading...
PSA: The Must-Have Tool For Retail VARs Adopting The "As A Service" Model

PSA: The Must-Have Tool For Retail VARs Adopting The "As A Service" Model

Retail- and hospitality-focused VARs looking to get into the "as a Service" model, take note. As you transition your business to this model, one of the first things you're going to want to do is implement a PSA (professional services automation) tool for yourself.  Continue Reading...
The Video Surveillance Market Is Going Strong... With Or Without You?

The Video Surveillance Market Is Going Strong... With Or Without You?

Interesting news for IT integrators this morning out of IMS Research, now part of IHS Inc., the video surveillance industry's leading analyst firm. According to Niall Jenkins, Manager, Video Surveillance & Security Services Research, 45% of surveyed North American companies reported that their budgets for security-related spend had increased in 2012.  Continue Reading...
What's Keeping Retail Dealers Awake At Night?

What's Keeping Retail Dealers Awake At Night?

I don't need to tell you POS folk that you're in the middle of a huge transition. Increased competition, mind-blowing technological shifts, shrinking margins, ever cost-conscious customers, and so on all are creating both a threatening and opportunity-filled environment.  Continue Reading...
Quick Tip For Managed Services Noobs

Quick Tip For Managed Services Noobs

The following might seem basic, but to those readers who are new to or just getting started with their managed services practice, it could be valuable advice. In our upcoming May issue, we interviewed Dan Wilson, president and CEO of Waypoint Solutions Group, a managed services provider that has 70% of its customers on a flat-fee managed services plan and is projecting 29% revenue growth this year.  Continue Reading...
How Will Epson OmniLink Alter Retail, Hospitality?

How Will Epson OmniLink Alter Retail, Hospitality?

I spent last week in Palm Springs, CA for Epson's partner conference where I had the opportunity to rub elbows with the company's top VAR and ISV partners. Both Epson and its partners seemed genuinely excited about Epson's new OmniLink products. As mentioned during one of my NRF recaps back in January, when it comes to OmniLink you can think of an Epson printer combined with an embedded processor and memory (i.e...  Continue Reading...
4 Tips For Getting Out Of Your Managed Services Sales Slump

4 Tips For Getting Out Of Your Managed Services Sales Slump

For as much positive press as the recurring revenue, as-a-service sales model has gotten lately, it may come as an initial shock that analyst group Ovum released a report recently stating that the "IT services market endured a dismal end to 2012," and "The TCV [total contract value] of deals announced in the fourth quarter of 2012 was $20.8 billion, down 34% from the same period the previous year."  Continue Reading...

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