A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

What Datto’s 5 Partner Conference Announcements Mean To MSPs, VARs

What Datto’s 5 Partner Conference Announcements Mean To MSPs, VARs

Tuesday morning, Datto founder and CEO, Austin McChord, took the stage in New Orleans to kick off the company’s annual partner conference. It didn’t take long before McChord’s presentation moved from a welcome message into all the big announcements that company had to make. MSPs who weren’t in attendance might be scratching their heads over how some of this news applies to them. Here’s why you should care (or...  Continue Reading...
Switching To Managed Services? Take A Look At Your Org Chart

Switching To Managed Services? Take A Look At Your Org Chart

One of the things I enjoy most about our regional Channel Transitions conferences are the conversations with leading MSPs about what they’re doing to be successful and what challenges they’ve overcome. I learn something new with each interaction. At our recent event in Newark, one of our panelists described his organizational chart in a way that was eye-opening for me.  Continue Reading...
From ASCII Chicago: 5 Hiring Don'ts

From ASCII Chicago: 5 Hiring Don'ts

I was honored to kick off the ASCII Success Summit today at the Hyatt Regency O’Hare in Chicago with my hiring best practices presentation titled “Hire Like You Just Beat Cancer.” It’s always great to connect with solution provider executives and try to solve important small business problems.  Continue Reading...
Sell Your Business Or Keep It: Both Paths Are The Same

Sell Your Business Or Keep It: Both Paths Are The Same

While at Autotask’s recently held Community Live! conference in Miami, I sat in on a very interesting session run by Bruce Teichman, VP and partner of Cogent Growth Partners. The breakout concentrated on the topic of selling one’s business — the steps to take, how much money to expect, and when to start the process. Here’s a quick run-through of Teichman’s tips for how to run your business that will make it...  Continue Reading...
The Number One MDM Practice You Can’t Afford To Get Wrong

The Number One MDM Practice You Can’t Afford To Get Wrong

Some VARs and MSPs opt to take a hands off approach when it comes to bring your own device (BYOD) and mobile device management (MDM) opportunities. But, savvy resellers recognize three facts: First, your customers are going to use their personal mobile devices at work whether end users have corporate policies and solutions in place or not. And second, by not doing anything, your customers are at a greater risk of a data breach. And, finally,...  Continue Reading...
Inside Autotask Community Live! 2015

Inside Autotask Community Live! 2015

Autotask Community Live! officially kicked off yesterday at the gorgeous Trump National Doral Miami. Mark Cattini, president and CEO of the company took the stage in Monday's early morning keynote to update the crowded room of Autotask partners on the recent achievements and future goals of the automation company. Following are my notes from his presentation and the rest of the day...  Continue Reading...
Don’t Overlook This Amazing Channel Resource

Don’t Overlook This Amazing Channel Resource

If there are angles or topics we’re missing or something you’re struggling with in your business, please email me.  Continue Reading...
Never Overlook Payment Security

Never Overlook Payment Security

EMV is just one part of the payment security equation and VARs and ISVs need to have a holistic view of retail payment and data security.  Continue Reading...
How Good Of A Trusted Advisor Are You?

How Good Of A Trusted Advisor Are You?

Oftentimes, I’ll hear VARs say that they’re a trusted advisor to their retail customers. That might be the case. However, I want to plant the seed today and ask you if you’re really doing all you can to advise your customers. You may be trusted, no doubt, but are you doing the absolute best job possible advising your customers about the latest technologies, business-enhancing solutions, threats, and opportunities?  Continue Reading...
Don't Leave Your SMB Customers Unprotected

Don't Leave Your SMB Customers Unprotected

Last week I wrote an article urging VARs to provide their SMB retailers with technologies that allow those retailers to act like the big chains. I still stand by that recommendation, but now realize that such an idea doesn’t have to be limited to SMB retailers. Coincidentally, Business Solutions Editor Jay McCall just interviewed Jensen Information Technologies for an upcoming issue of the magazine. In the article, the...  Continue Reading...

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