A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

First Thoughts On RSPA RetailNOW 2014

First Thoughts On RSPA RetailNOW 2014

RetailNOW 2014 officially kicked off today. Despite the retail and hospitality IT channel's most important conference just getting started, a lot has already happened.  Continue Reading...
Channel Transitions Provides Answers To Your As-A-Service Questions

Channel Transitions Provides Answers To Your As-A-Service Questions

Our third event on the topic of transitioning from break-fix to the as-a-service model was held on Tuesday July 22 in Boston. Based on feedback from the initial respondents to our post-event survey, Channel Transitions East was a success. After pouring a lot of sweat into the event, I’m relieved. It’s not that I expected failure. We planned and prepared and prepared even more to set ourselves up to succeed. But there are so many...  Continue Reading...
3 Proven Methods For Selling Subscription-Based Services

3 Proven Methods For Selling Subscription-Based Services

When it comes to selling subscription-based IT and professional services, there are multiple approaches used by service providers. Here’s a quick summary of three popular approaches, followed by some thoughts from a successful MSP that helps put these options into perspective and offers a smart way to keep managed services clients from reverting back to their former break-fix statuses.  Continue Reading...
News, Insight From Autotask Community Live! 2014

News, Insight From Autotask Community Live! 2014

Last week’s Autotask Community Live! was held in Miami and gave Autotask users a lot to digest. Following are my notes from the event.  Continue Reading...
Good News For RetailNOW Registrants: Bouwer Is Back

Good News For RetailNOW Registrants: Bouwer Is Back

Tom Bouwer will be appearing on Wed., Aug. 6, at RSPA's RetailNOW 2014 in Orlando, FL. Bouwer will be conducting his exclusive workshop titled, “Get A Grip On Your Business: Are you running your business, or is your business running you?” This session is designed for business owners and is based on the Entrepreneurial Operating System (EOS).  Continue Reading...
Datto Partner Conference 2014 Notebook

Datto Partner Conference 2014 Notebook

Last week I attended data backup solutions provider Datto’s annual partner conference in Las Vegas. The two and a half day event was loaded with big announcements and great information. Here are my notes in case you weren’t one of the lucky ones who could make it to the sold out event.  Continue Reading...
Your Brand Is More Important Than You Realize

Your Brand Is More Important Than You Realize

If there’s one area where IT service providers disagree, it’s on the topic of branding. I’ve mentioned in past articles that one of the most common forms of branding many channel companies still hold fast to is “word of mouth” or referral marketing. But, even among those with more formalized marketing programs, there are conflicting schools of thought about best practices.  Continue Reading...
Get The Answers To All Your Nagging Retail IT Questions

Get The Answers To All Your Nagging Retail IT Questions

June is just around the corner and summer will quickly be upon us. While August - and RSPA RetailNOW - might feel far away, the reality is that it will be here before you know it. It's with that in mind that I wanted to get to you now about this great event and plant some seeds. It's self-reflection time.  Continue Reading...
Drive Video Management Software (VMS) Revenue With Integration Services

Drive Video Management Software (VMS) Revenue With Integration Services

Security continues to be a hot topic in the channel as the threat landscape continues to grow. In addition to opportunities to sell network security solutions and services, physical security is another big opportunity. I recently had the privilege recently of speaking with Chuck Moeling, executive vice president of Interface Security Systems Holdings. This systems integrator and MSP is integrating IP video surveillance systems with alarm...  Continue Reading...
What The POS Channel Can Learn From The Vantiv-Mercury Deal

What The POS Channel Can Learn From The Vantiv-Mercury Deal

The recent news of the Vantiv-Mercury deal will keep the POS and payments channels buzzing for some time. It’s got us talking here at our office about all the implications. One of my colleagues asked the rhetorical question, “Do our retail and restaurant IT VAR subscribers realize how important they are to the payments industry?” Great question.  Do you? Plain old payment processing isn’t enough to get a ...  Continue Reading...

RECENT COMMENTS