A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Turn BYOD Into A Profit Center

Turn BYOD Into A Profit Center

A few months ago, we featured a case study on Tech Guides, a managed services provider (MSP) who uses RapidFire Tools Network Detective. Network assessments tools like Network Detective provide a great way to get your foot in the door with prospective customers by showcasing your know-how and helping you identify potential problems their current provider is overlooking.  Continue Reading...
Managed Services: Ignore The Little Voice Telling You "You Can't"

Managed Services: Ignore The Little Voice Telling You "You Can't"

If you’re still on the fence about diving head first into services or making it a bigger part of your business, you’ve probably got a handful of concerns that are causing you to hesitate. In a recent survey of some of our readers, we asked them to share what challenges they had to overcome in the first six months of offering managed services. I want to share these with you so you realize that you aren’t unique. If you read our...  Continue Reading...
Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

The January 2015 issue of Business Solutions contains the results of our most recent Best Channel Vendors survey. For the seventh year, we had a great response from our VAR, ISV, and MSP readers. Nearly 3,000 people participated by casting votes on the favorite vendors. Aside from deciding the winners of the survey, the data also tells some other stories.  Continue Reading...
Capitalize On This Golden Age Of Technology Innovation

Capitalize On This Golden Age Of Technology Innovation

Managed IT services are expected to grow at a CAGR (compound annual growth rate) well into the double digits.  Continue Reading...
Secrets of a Successful VAR and MSP Merger

Secrets of a Successful VAR and MSP Merger

Imagine merging your small managed services practice with a larger VAR business and being faced with the prospect of having 45 customers who are used to paying for IT solutions and services only when something breaks. That’s the situation Jason Brunt, CEO of e3 Technical Solutions, found himself in after joining forces with Rick Carpenter, owner of break-fix IT service company Beyond Development, last year.  Continue Reading...
Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview

Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview

This is the second of three Business Solutions articles sharing observations from a Chip Heath business book. Heath will be the featured speaker for the RSPA (Retail Solutions Providers Association) INSPIRE 2015 conference January 25-28 at the Grand Wailea Resort in Maui, and I think studying his writing is a great way to prepare for the event.  Continue Reading...
Why You Should Be Obsessed With Innovation

Why You Should Be Obsessed With Innovation

Success is temporary. There are a whole lot of companies that were once dominant and are now faded memories. That was the gist of Josh Linkner’s opening message of at IT Nation 2014, held last week in Orlando. Linkner is a former VAR, venture capitalist, entrepreneur, and author who emphasizes reinvention. While on stage during his keynote, he urged the audience to take on the role of disruptor by innovating...  Continue Reading...
Why Quote/Proposal Automation Tools Are Worth Their Cost

Why Quote/Proposal Automation Tools Are Worth Their Cost

If you follow my writing, you know that I’m a big fan of the recurring revenue model. You’ll also know that to be successful in that model, you have to be running efficiently. Automation tools are a great way to help in that regard. While at IT Nation 2014, I had an opportunity to meet with Kent McNall, CEO of Quosal, a quotation and proposal automation tool. If you care about being more efficient, while appearing more...  Continue Reading...
IT Nation 2014: Bellini & Team Outline New & Upcoming ConnectWise Features

IT Nation 2014: Bellini & Team Outline New & Upcoming ConnectWise Features

IT Nation attendees last week were treated to a sneak peek of new and upcoming features and enhancements to the ConnectWise platform. The company’s CEO, Arnie Bellini, and his team spent time walking the 2,400 attendees through the most significant enhancements of version 2015.1. Here’s my quick overview of the highlights...  Continue Reading...
RSPA INSPIRE 2015 Preview: Best Quotes From Heath’s “Decisive”

RSPA INSPIRE 2015 Preview: Best Quotes From Heath’s “Decisive”

When the RSPA (Retail Solutions Providers Association) announced that Chip Heath, co-author of business best-sellers Switch and Made to Stick, would be the featured speaker for the INSPIRE 2015 conference, I was super excited. To be able to spend a couple days with one of the world’s leading minds in business is a rare opportunity. And to do that at the Grand Wailea Resort in Maui makes it even better.  Continue Reading...

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