A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Don't Go Into Services Half-Hearted
Don't Go Into Services Half-Hearted When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.  Continue Reading...
Are You Making These Common Marketing Mistakes?
Are You Making These Common Marketing Mistakes? When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.  Continue Reading...
RetailNOW 2015: Distributors Focus On Managed Services, So Should You
RetailNOW 2015: Distributors Focus On Managed Services, So Should You When BlueStar and ScanSource, the two most powerful distributors in the point of sale and data collection space, commit significant resources to an initiative, everyone in the channel better pay attention or risk falling behind.  Continue Reading...
Advice For Raising Capital
Advice For Raising Capital Unless you’re a lifestyle VAR happy to chug along with a modest business, you’ve probably at one time or another thought about raising capital to help your business reach the next level. Business Solutions recently held a Webinar on the topic of raising capital. While the guests were ISVs, the information they gave applies to any company looking for investors.   Continue Reading...
Visa Reports On Slow EMV Adoption: Where Do We Go From Here?
Visa Reports On Slow EMV Adoption: Where Do We Go From Here? This morning I received an email from BridgePay Network Solutions in regard to the Visa Payment Technology Provider Forum held last week at Visa Headquarters in San Francisco. The email includes some interesting stats and information that was shared at the Forum concerning the upcoming Oct. EMV liability shift. If you do any work in the retail and restaurant verticals, this information is very relevant.  Continue Reading...
A Managed Services Tsunami In POS/Bar Coding Is Coming. Don’t Say You Weren’t Warned.
A Managed Services Tsunami In POS/Bar Coding Is Coming. Don’t Say You Weren’t Warned. We interrupt our regularly scheduled Business Solutions channel content for this message: Resellers in the point of sale and data collection channel need to embrace managed services soon or their business will suffer, maybe even die in the next decade.  Continue Reading...
CompTIA ChannelCon: MSP Thought Leadership
CompTIA ChannelCon: MSP Thought Leadership This week I’ve been at CompTIA’s ChannelCon conference in Chicago. Talking with attendees and listening to speakers, I discovered a theme I’d like to share. At ChannelCon, the organization’s president and CEO Todd Thibodeaux took to the stage Tuesday morning to deliver his state of the industry keynote. During his presentation he shared some keys to success in managed services and one of them was to get your customers on...  Continue Reading...
RetailNOW 2015: Initial Impressions
RetailNOW 2015: Initial Impressions With much of RetailNOW 2015 still to come, a great deal has already happened at the retail and hospitality IT channel's most important conference.  Continue Reading...
A Must-Have Tool For Every Retail & Restaurant IT VAR
A Must-Have Tool For Every Retail & Restaurant IT VAR We’ve done plenty of surveys, formal and informal, to know that VARs don’t historically put much emphasis on PCI with customers. It seems like many choose to take the path of “the software I sell is PCI compliant — I think — so me and my customers are good.” That might be true for some, but it’s not true for all. While I can’t stress to you the importance of PCI compliance, I also can’t seem...  Continue Reading...
Addressing Headcount In Managed Services
Addressing Headcount In Managed Services VARs looking to make the transition to managed services need to overcome some hurdles. We’ve been writing about them for a while now. Cash flow, training, a different sales methodology, selecting the right automation tools, etc. Another hurdle is running an efficient business. With that in mind, here’s a tough pill for many to swallow: Many VARs who have historically been project-/break-fix-based probably have a headcount issue. ...  Continue Reading...

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