A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

From ASCII Austin: Marketing Advice For VARs And MSPs

From ASCII Austin: Marketing Advice For VARs And MSPs

“Do your customers see value beyond the contract?” - That question opened Jerry Koutavas’ presentation at the ASCII Success Summit in Austin, TX, and he then proceeded to deliver specific actions solution providers should take to ensure they could soon answer his question with an emphatic “yes!”  Continue Reading...
ASCII Unveils 2013 ASCII Cup Winner, Austin Best Of Show

ASCII Unveils 2013 ASCII Cup Winner, Austin Best Of Show

The ASCII Group has announced its prestigious ASCII Cup Winner for 2013 and the vendors selected “Best of Show” at the ASCII Success Summit held Sept. 18-19 at the Hilton Airport Hotel. At each of this year’s eight ASCII Summits, members of the solutions provider community attending the event vote for their choices in 11 different categories.  Continue Reading...
Fast First Thoughts From Austin ASCII Success Summit

Fast First Thoughts From Austin ASCII Success Summit

I know it’s early, but after two hours of consuming information at the ASCII Success Summit in Austin, TX, I’ve heard some consistent themes emerging already...  Continue Reading...
What Smart VARs Know About Video Surveillance

What Smart VARs Know About Video Surveillance

I’m excited! And, depending on your line card as a VAR/ integrator, you might be, too. For a couple years now, we’ve been writing about how IP video surveillance has reached a tipping point where the technology has improved and added capabilities which dramatically add value and ROI to an implementation. At the same time, the cost has been coming down.  Continue Reading...
3 Tips Every Managed Services Provider Should Know

3 Tips Every Managed Services Provider Should Know

If you’re a reseller new to the managed services model or an established MSP looking to hit the next level of your business, Thomas Clancy Jr., partner and manager of sales and operations for Valiant Technology, says a simple formula has been instrumental to Valiant’s success. His lessons are to the point, actionable, and very relevant.    Continue Reading...
A Remedy For IT Workers Who Sit All Day

A Remedy For IT Workers Who Sit All Day

I’ve been reading a lot about how unhealthy it is sitting all day. Indeed, some articles claim that sitting for long periods is as bad for you as smoking a pack of cigarettes. Yikes. Overall, I’m not a very health-conscious person, but this sitting all day thing seemed like a fairly significant health risk and something I could easily remedy. At our office, a number of employees have switched to stand up desks for one reason...  Continue Reading...
3 Ways Handling HR Yourself Hurts Your MSP Practice

3 Ways Handling HR Yourself Hurts Your MSP Practice

Whether you’re a VAR, MSP, or CSB (cloud services broker), there’s a good chance that part of your success comes from being your customers’ outsourced IT departments. With that said, how could you ever conceive of turning the hiring process over to a staffing agency or some other outside firm?  Continue Reading...
Ready To Drink At Austin’s ASCII Success Summit

Ready To Drink At Austin’s ASCII Success Summit

Jim Roddy, president, Business Solutions magazine, looks forward to "drinking in" all the information from the educational sessions at the ASCII Success Summit, September 18-19 in Austin, Texas.  Continue Reading...
Are Your Managed Services Customers Pining For The Break-Fix Days?

Are Your Managed Services Customers Pining For The Break-Fix Days?

One of the recurring themes I hear from MSPs is that it’s possible to do such a good job fixing a customer’s network and other IT issues that things just don’t break like they used to. So, where’s the problem, you ask?  Continue Reading...
Why Putting Off Selling MPS Is Risky Business

Why Putting Off Selling MPS Is Risky Business

When I ask most managed services providers about what kinds of IT assets they monitor for their customers, answers such as “servers, routers, switches, firewalls, PCs, laptops, and even mobile devices” are common responses. Less common responses include...  Continue Reading...

RECENT COMMENTS