A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Be Picky About Your Customers
Be Picky About Your Customers As break-fix solutions providers transition to managed services, something they need to come to grips with is the concept that not every customers is worth having as a customer. Business Solutions’ March issue included a feature story on Acumen IT titled “The 4 "Nos" That Lead To More Profitable Managed Services ‘Yeses’.” David Helm, Acumen’s CEO, said his #1 piece of advice was “Say No to ...  Continue Reading...
RSPA RetailNOW 2015 Preview: Best Quotes From Gerber’s “E-Myth”
RSPA RetailNOW 2015 Preview: Best Quotes From Gerber’s “E-Myth” The RSPA (Retail Solutions Providers Association) has long been known as the leading association in the retail IT channel, and this year they’re gaining a reputation as the place to meet America’s top business authors.  Continue Reading...
What’s Your Plan For Sustained Growth?
What’s Your Plan For Sustained Growth? Well, it’s May (or soon to be depending on when you’re reading this), and the year is nearly half over. Late last year, I challenged readers to get out of their comfort zones by making some changes in 2015. How’s that going?  Continue Reading...
Podcast From ScanSource Partner Conference: Customer Experience, EMV, As-A-Service Are All Opportunities For VARs
Podcast From ScanSource Partner Conference: Customer Experience, EMV, As-A-Service Are All Opportunities For VARs Paul Constantine, president of ScanSource POS and Barcode North America, and Jim Roddy, president of Business Solutions discussed topics including enhancing the customer experience, the opportunity EMV presents to VARs, and transitioning to managed services at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18.  Continue Reading...
ScanSource Services Group Goal: "Total Solutions Provider" Support
ScanSource Services Group Goal: "Total Solutions Provider" Support Mike Burns, president of ScanSource Services Group, met with Business Solutions president Jim Roddy at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18, to explain how the group works with ScanSource partners to complement their businesses.  Continue Reading...
Podcast: Retail IT VARs Adapt To Changes In Payments, Security, And Business Models
Podcast: Retail IT VARs Adapt To Changes In Payments, Security, And Business Models At ScanSource’s Worldwide Partner Conference for POS and Barcoding, Greg Dixon, ScanSource’s CTO and technology evangelist, spoke to Business Solutions president Jim Roddy about changes in the retail IT landscape.  Continue Reading...
Skype For Business, The Exploding UC Market, And You
Skype For Business, The Exploding UC Market, And You A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you should take a second look.  Continue Reading...
The Unknown Future Of The Retail Reseller Channel
The Unknown Future Of The Retail Reseller Channel Yesterday I participated in a couple hours of planning for our upcoming (May 12-13) Retail IT VAR of the Future event in Las Vegas. Even though the event is just two days away from the office in an easy-to-reach city and economically priced, we recognized early on that we’d have to offer something special to get people to take time away from their businesses and attend. Therefore, when we set out to create this event, we weren’t...  Continue Reading...
Target Breach Leads To Lawsuit, Compelling Pitch For VARs
Target Breach Leads To Lawsuit, Compelling Pitch For VARs On Thursday, Target announced that it has agreed to pay $10 million dollars in settlement of a class-action lawsuit that came about after its 2013 breach. Individual victims could get up to $10,000 each. I’m not sure what this will do to Target’s bottom line, but I do know that most small retailers couldn't afford such a blow.  Continue Reading...
How Unsafe Is Android?
How Unsafe Is Android? Webroot classified 51 percent of Android apps as either suspicious or downright malicious.  Continue Reading...

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