A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

Talk To Your Customers About Their Business Challenges, Or Else

Talk To Your Customers About Their Business Challenges, Or Else

Yesterday kicked off the Fall ONE Ingram Micro conference in Las Vegas. Upon arrival, I had the opportunity to catch up with Ingram’s new DC/POS leader, Jeff Yelton. You might recall a recent interview I had with Yelton where he highlighted a handful of technology areas he thought solutions providers should focus to have success. During this conversation, we didn’t talk technology as we did business acumen.  Continue Reading...
Top Quotes From Archie Manning’s VARTECH Keynote

Top Quotes From Archie Manning’s VARTECH Keynote

Archie Manning is best known for his football prowess and the success of his NFL quarterback sons Peyton and Eli. But he proved today during his keynote speech at VARTECH 2014, the annual conference hosted by value-added distributor BlueStar, he knows something about teamwork and leading an organization. Manning spoke to an estimated crowd of more than 1,000 channel executives Friday morning at the Hyatt Regency in New Orleans.  Continue Reading...
How a PSA Commitment Led to 150% Revenue Growth

How a PSA Commitment Led to 150% Revenue Growth

In a recent blog, I talked about some of the common pitfalls VARs and MSPs run into with PSA (professional service automation) tools. One of the biggest pitfalls identified was “Using 10% of the application.” I recently spoke with Kory Lindersmith and Lonnie Ladwig, cofounders of Dakota Retail Technologies, two guys who can closely identify with this pitfall.  Continue Reading...
VARTECH: Live Polls Offer Insight On Biggest Reseller Challenges, Shrinking Margins

VARTECH: Live Polls Offer Insight On Biggest Reseller Challenges, Shrinking Margins

Solutions providers attending VARTECH 2014, the annual conference hosted by value-added distributor BlueStar, participated in two interesting live polls during a partner meeting Thursday afternoon at the Hyatt Regency in New Orleans. Resellers used their smartphones to submit their responses via text, Twitter, or a web page, and the results were posted on a giant screen as they were received.  Continue Reading...
BlueStar Executives Reveal Channel Trends At VARTECH

BlueStar Executives Reveal Channel Trends At VARTECH

I appreciated that BlueStar executives cut to the chase during their regional update meeting with a few hundred U.S.-based VAR partners Thursday afternoon at their annual VARTECH conference in New Orleans. So I’ll cut to the chase and get right to some of their most insightful statistics and quotes.  Continue Reading...
VARTECH 2014: 9 Social Media Tips For VARs

VARTECH 2014: 9 Social Media Tips For VARs

Do you recall the 1939 version of The Wizard Of Oz when a fearful Dorothy, played by Judy Garland, exclaims, “Lions and tigers and bears, oh my!”? Today, solutions providers — especially those old enough to remember the 1939 version of The Wizard Of Oz — are saying “Facebook and Twitter and LinkedIn, oh my!” as they face an avalanche of social media options.  Continue Reading...
Lively Media Panel Opens VARTECH 2014

Lively Media Panel Opens VARTECH 2014

Value-added distributor BlueStar turned the tables on members of the channel media at its VARTECH conference in New Orleans Thursday. The day one general session opened with BlueStar Global Marketing Manager Dean Reverman asking publishing executives and editors questions about trends and best practices for solutions providers and IT vendors.  Continue Reading...
Why Agility Equates To Longevity In Managed Services

Why Agility Equates To Longevity In Managed Services

Earlier this month I attended the GFI MAX Customer Conference in Orlando. I continue to be amazed at the great nonpromotional educational content that’s shared at MSP events in general. This event was no exception. Indeed, during the keynote on day one, Dave Sobel, director of partner community for GFI, took the stage to talk about the value of MSPs and how they can be successful long term through stability and agility.  Continue Reading...
What MSPs Can Learn From Chick-fil-A

What MSPs Can Learn From Chick-fil-A

I love coming across quick, easy-to-follow advice for solutions providers. During a short presentation at the recently-held GFI MAX Customer Conference in Orlando, Tony Hayden, president of Sabre Networks, shared his thoughts on why an MSP should adopt many of the practices of restaurant chain Chick-fil-A. He believes the result would be a highly successful business. Here's what the restaurant does that can be applied to your business.  Continue Reading...
Supercharge Your Business With Standard Operating Procedures

Supercharge Your Business With Standard Operating Procedures

The managed services model is all about efficiency. If you’re currently on a break-fix model or not yet fully embracing services, an important step is going to be getting your business in order. At the recently-held GFI MAX Customer Conference in Orlando, Karl Palachuk, MSP and author, Small Biz Thoughts, talked about how standard operating procedures can help MSPs get organized, save time, and make more money.   Continue Reading...

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