A Blog From The Editors Of Business Solutions Magazine A Blog From The Editors Of Business Solutions Magazine

RSPA INSPIRE 2015: Heath Says Channel Leaders Need To Find “Bright Spots”

RSPA INSPIRE 2015: Heath Says Channel Leaders Need To Find “Bright Spots”

If it’s true that great conference speakers cause the attendees to act constructively, then Chip Heath, the featured presenter at the RSPA INSPIRE 2015 Conference in Maui, HI, has proven to be a great speaker. Many of the 100+ channel executives attending this conference said Heath has taught them principles and actions they told me they will implement at their businesses.  Continue Reading...
Are You a Shrewd IT Vendor Manager?

Are You a Shrewd IT Vendor Manager?

Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card comes the responsibility of managing more vendors, which some IT solution providers aren’t prepared...  Continue Reading...
Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

For literally years now, I’ve been harping on a few key things I believe would make in a difference in a solutions providers business. These recommendations center on getting close to your business — whether it’s measuring your financials, monitoring your business’ key performance indicators, or planning for the future. Today, I have evidence that these things can make a marked difference in revenue.  Continue Reading...
Turn BYOD Into A Profit Center

Turn BYOD Into A Profit Center

A few months ago, we featured a case study on Tech Guides, a managed services provider (MSP) who uses RapidFire Tools Network Detective. Network assessments tools like Network Detective provide a great way to get your foot in the door with prospective customers by showcasing your know-how and helping you identify potential problems their current provider is overlooking.  Continue Reading...
Managed Services: Ignore The Little Voice Telling You "You Can't"

Managed Services: Ignore The Little Voice Telling You "You Can't"

If you’re still on the fence about diving head first into services or making it a bigger part of your business, you’ve probably got a handful of concerns that are causing you to hesitate. In a recent survey of some of our readers, we asked them to share what challenges they had to overcome in the first six months of offering managed services. I want to share these with you so you realize that you aren’t unique. If you read our...  Continue Reading...
Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus

The January 2015 issue of Business Solutions contains the results of our most recent Best Channel Vendors survey. For the seventh year, we had a great response from our VAR, ISV, and MSP readers. Nearly 3,000 people participated by casting votes on the favorite vendors. Aside from deciding the winners of the survey, the data also tells some other stories.  Continue Reading...
Capitalize On This Golden Age Of Technology Innovation

Capitalize On This Golden Age Of Technology Innovation

Managed IT services are expected to grow at a CAGR (compound annual growth rate) well into the double digits.  Continue Reading...
Secrets of a Successful VAR and MSP Merger

Secrets of a Successful VAR and MSP Merger

Imagine merging your small managed services practice with a larger VAR business and being faced with the prospect of having 45 customers who are used to paying for IT solutions and services only when something breaks. That’s the situation Jason Brunt, CEO of e3 Technical Solutions, found himself in after joining forces with Rick Carpenter, owner of break-fix IT service company Beyond Development, last year.  Continue Reading...
Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview

Business Lessons From Heath Book “Switch” — RSPA INSPIRE 2015 Preview

This is the second of three Business Solutions articles sharing observations from a Chip Heath business book. Heath will be the featured speaker for the RSPA (Retail Solutions Providers Association) INSPIRE 2015 conference January 25-28 at the Grand Wailea Resort in Maui, and I think studying his writing is a great way to prepare for the event.  Continue Reading...
Why You Should Be Obsessed With Innovation

Why You Should Be Obsessed With Innovation

Success is temporary. There are a whole lot of companies that were once dominant and are now faded memories. That was the gist of Josh Linkner’s opening message of at IT Nation 2014, held last week in Orlando. Linkner is a former VAR, venture capitalist, entrepreneur, and author who emphasizes reinvention. While on stage during his keynote, he urged the audience to take on the role of disruptor by innovating...  Continue Reading...

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