Magazine Article
Technical Assessment, Managed Services Net New Client For MSP
January 17, 2012
By Pedro Pereira, Business Solutions magazine.
If you want to win deals in the IT services market, it helps to offer something your competitor doesn't, and that is what WebPoint IT Solutions did when it recently approached a prospective client with chronic IT problems. WebPoint won the client over by proposing a comprehensive network assessment and promising long-term stability through managed services.
The client, Rose Rand Wallace Attorneys, was experiencing issues caused by overloaded servers, unstable workstations with inadequate memory, spotty virtual private network connections, and unfiltered spam. Problems were especially acute in the Kinston, NC, location, where sluggish computers hurt productivity.
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