Newsletter | September 4, 2013

09.04.13 -- 3 Considerations For Selecting A Winning BDR Solution

Business Solutions Newsletter

| Storage & General Computing Edition

In This Issue:

Leveraging Reporting Tools To Prove Managed Services Value
Repeat customers are key to business success. For managed services providers, this translates to retaining clients at contract-renewal time. However, according to trade industry group CompTIA, 3 out of 10 MSPs report that as many as 40 percent of their customers walk away rather than renew.
Learn more...


Are you still confused about the Cloud? Read this white paper and gain insight!

Put a stop to the confusion and learn how it is possible for a managed service provider (MSP) to be both a cloud provider and a cloud customer!

Not only is it possible, it can be very profitable.

In this white paper by noted expert Greg Shields, discover how MSPs can resell cloud services and rake in revenues in the process.

3 Considerations For Selecting A Winning BDR Solution
By Robert Bush
Robert Bush, product management of Unitrends, tells why MSPs need to consider many factors when selecting a backup and disaster recovery (BDR) solution for their customers: functionality, price, ease of use, manageability, scalability, deployment, flexibility — the list goes on.
Full article...

Managed Services: Why It's Good For Business
As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which can take the burden of IT management off their clients’ back.
Learn more...
6 Key Criteria For SMB Data Protection
This article reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first BDR solution designed specifically for small business with the power of an enterprise BDR, and at a small business price point.
Learn more...

Tech Trends

Don't Assume Your Salespeople Can Sell Cloud Backup
By Jay McCall, networking and managed services editor

Two of the biggest predictors of success with any subscription-based IT service are whether your salespeople embrace it and if they know how to sell it.
Full article...

Case Study

An MSP Cuts Tech Staffing 25 Percent With RMM

Generate revenue. Grow new business. Improve productivity. As far as business owners are concerned, such outcomes compose a golden trifecta. And according to Bruce Nelson, president of Vertical Solutions, Continuum helps produce these outcomes as his company's IT managed services partner.
Learn more...

Executive Commentary

Balancing Service Delivery And Delivering Sales

Resellers are constantly trying to find the right balance of driving higher quality delivery of services and increasing sales. It's a slippery slope, and it’s hard to justify investing more time in the selling effort perhaps at the expense of customer service.
Full article...


Carbonite's New Enhanced Server Backup Includes Local And Cloud Storage Hybrid

ASCII Cup Winner 2013 To Be Announced At IT Success Summit In Austin

Featured Webinar

Avoid Culture Shock: Transitioning From Break/Fix To Managed Services

Making the move from break/fix to managed services requires not only a commitment from your clients, but a commitment from your business and staff as well. Download this webinar to learn how one IT solution provider converted their business operations and staff's mindset to make the move from break/fix to managed services.

Shows And Events

datto Partner Conference
September 10 to 13, 2013 | Washington, D.C.

ASCII Success Summit
September 18 and 19, 2013 | Austin, TX

GFI Partner Summit
September 23 and 24, 2013 | Las Vegas, NV

ASIS 2013
September 24 to 27, 2013 | Chicago, IL

Channel Transitions
October 7, 2013 | Philadelphia, PA

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

Featured Products And Services

CompTIA Security+
CompTIA Security+

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LabTech Mobile Device Management
LabTech Mobile Device Management

Product Details
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LabTech Software


Product Details
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APC by Schneider Electric

Continuum Remote Monitoring And Management
Continuum Remote Monitoring And Management

Product Details
Download Datasheet
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Continuum Managed Services

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