Newsletter | January 30, 2013

01.30.13 -- 4 Guiding Principles For Advancing Managed Print Services

Business Solutions Newsletter

| Storage & General Computing Edition

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In This Issue:

How PSA Software Increases Your Profitability
By Tigerpaw Software, Inc.
Scott Hobbs, president of MSP company ComTech Systems, talks about how his business has been using PSA (professional services automation) software since 1989, and he explains how it helps his company account for every billable hour his employees service customers, thus improving his profitability.
Watch video...


Backup is nothing without business continuity. How will you keep your client’s business running the next time their server fails or disaster strikes? Datto SIRIS is the answer. See the disaster demo only Datto ventures to do.

Avoiding A Data Disaster — Part 3
By Jim Tessier, product manager, Eaton
What if you could provide your customers with the ability to slow down time in order to save the day when disaster strikes?
Full article...

8 Key Business Processes Improved
By Autotask Corporation
This white paper from Autotask discusses how today’s end-to-end IT service management software can help you take control of the key business functions critical to most SPs.
Learn more...

A Better Approach To Antivirus
By AVG Technologies USA, Inc.
This AVG case study takes a look at LLC Corporation, an AVG reseller, and their experience implementing AVG CloudCare at 5 Corners Dodge Chrysler Jeep. 5 Corners operates a network of 24 computers and trusts their network to LLC Corporation.
Learn more...

MSSPs Targeting SMBs
By Fortinet Incorporated
This white paper discusses a configuration option that allows the service provider to address enterprise and SMB managed services requirements, at a reasonable margin, on a single Fortinet chassis.
Learn more...

4 Guiding Principles For Advancing Managed Print Services
By Ken Neal, director of corporate communications, Canon Business Process Services
In an ever-increasing need to drive profit, most companies are consistently on the hunt for new ways to do more with less — or simply put, cut costs.
Full article...

Executive Commentary

Book Review: Taking Smart Risks
By Ken Thoreson, president and founder, Acumen Management Group Ltd.

In challenging times as well as times of growth, this book can be used as a textbook to improve your odds of success. I would recommend that you have each of your managers read the book and then discuss it weekly during your review meetings.
Full article...


Continuum Rolls Out New Tech Advantage Program

Data Recovery Experts Launch Ontrack Eraser 4.0

Zenith Infotech Takes MSPs To The Cloud

CA Technologies Transforms Service Delivery To Help Businesses Drive A Superior Customer Experience

Tely Labs Answers The Call With “Umi Rescue” Program For Abandoned Cisco Umi Telepresence Users

Industry Webinar

Case Study: Adding HaaS To Your MSP Offerings

Feb. 28; 11:00 a.m. to 12:00 p.m. ET; Join us for this webinar where we talk to Kyle Heath, owner of CSCM IT Solutions, about how he added hardware to his MSP offerings and increased business dramatically.

Shows And Events

ASCII Success Summit
February 21, 2013 | Laguna Marriott Dana Point

ASCII Success Summit
March 21, 2013 | Palm Harbor, FL

Featured Products And Services

KineticCloud Backup For Servers
KineticCloud Backup For Servers

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Unattended Remote Control Of Windows Desktops And Servers
Unattended Remote Control Of Windows Desktops And Servers

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N-able Technologies Inc.

StruxureWare Data Center Infrastructure Management Software
StruxureWare Data Center Infrastructure Management Software

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APC by Schneider Electric

Partner Support Program
Partner Support Program

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