Newsletter | July 29, 2014

07.29.14 -- 4 Ways To Keep Your Customers Safe From A Cyberattack

Business Solutions

In This Issue:

4 Ways To Keep Your Customers Safe From A Cyberattack
By Marco La Vecchia
By Marco La Vecchia The threat landscape has seldom been more risky for small businesses than it is today. Cyber-criminals have figured out that most small businesses are holding extremely valuable customer and financial data. They also know that most small businesses are less well equipped to deal with attacks than larger enterprises.
Featured Articles
Help For Your Help Desk: Five Tips For MSPs
By David Weeks
Whether your customer is facing a business-critical IT issue or is just in need of a little TLC, providing great service with help desk is essential if you want your MSP (managed service provider) practice to thrive.
Recruiting 101: Establish A Process To Hire Right The First Time
Recruiting is an essential process to build the infrastructure of your business — both in employee numbers and by building your organizational culture through the people you hire. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around.
BDR Designed For SMBs
With a backup and disaster recovery solution designed specifically for small businesses, MSPs now have a technical and financial story to tell, and sell. Read this paper to learn the six keys to expand your business within the untapped small business market.
A New Way To Evaluate Your Sales Funnel
Reverse engineering your funnel is key in knowing how many prospects you need to reach your revenue goals. Now, if you don't have a revenue goal or growth goal for 2014, you can stop reading right here and go back to completely winging it.
5 Keys To Increasing MSP Sales Part 2: Sell "Your Company Way"
By Gary Pica
Let’s do a thought experiment: If a customer told you that they wanted the best possible IT support available and that money was no object what would you do? What people, process, and technology would you deploy to achieve the best possible results?
5 Ways To Protect Your SMB Customers' VoIP Networks From Getting Hacked
By Reuben Yonatan
The term “security through obscurity” once may have applied to Voice over Internet Protocol (VoIP). Several years ago, few individuals and even fewer businesses relied on VoIP. But in recent years, business VoIP adoption has exploded.
Featured Webinar
Can’t-Miss Advice For Adopting A Services Model
Technology is getting cheaper and that makes it more difficult to wring profits out of sales. Hardware has long been commoditized and software is following suit. The saving grace, many believe, is services.

Please join Mike Monocello, editor in chief, Business Solutions; and George Anderson, product marketing director, Webroot on Thursday, July 31, 2014, at 1:00 p.m. ET for a webinar on:
• what you can do to evolve your business to a services-based model
• how to become your customer’s go-to source for all things IT
• how to increase your customer base
• how to supercharge your recurring revenue streams

Register For The Webinar.
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Seagate Delivers Storage Simplicity For Small Businesses With New Network Storage Portfolio
  ASIS 2014: Succeed Today By Seeing Tomorrow

Attend the ultimate showcase for security technology, ideas, and solutions. The ASIS International 60th Annual Seminar and Exhibits is the most comprehensive security program spanning the operational and cyber security spectrums. ASIS 2014, and collocated (ISC)2 Security Congress, will provide valuable resources, including dynamic education, certifications, thought leadership, networking, and 600+ exhibits. ASIS 2014: September 29 to October 2, in Atlanta, Georgia. Registration and housing are open.
Featured Event
Channel Transitions
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
CompTIA Channel Con
August 4 to 6, 2014
Phoenix, AZ
MAX Conference
September 8 to 10, 2014
Orlando, FL
ASCII SMB IT Success Summit
September 17 and 18, 2014
Phoenix, AZ
Navigate 2014 - Continuum User Conference
September 21 to 23, 2014
Boston, MA
Channel Transitions Midwest
October 7, 2014
Chicago, IL
Featured Products
M84Pro Series
M84Pro Series
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SATO America, Inc.
Hardware-as-a-Service (HaaS) Solutions
Hardware-as-a-Service (HaaS) Solutions
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ConnectWise - Business Management Platform
ConnectWise - Business Management Platform
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