Little Known Ways To Recover Missed Revenue Opportunities
By Rick Harber, president and CEO, decisionDigital
In this video Rick discusses how Tigerpaw has improved his access to customer information by pulling all their applications together into a single application. Hear about how decisionDigital has created more touchpoints with their customers than before and experienced many savings across their company.
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Sponsor
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The Managed Services Sales Imperative
While focusing on technology and service capacity is important for Managed Service Providers (MSPs), thriving MSPs are those that stress their sales infrastructure and practices more than any other facet of their organization. This white paper examines the evolving managed services business model and why the primary focus should be on sales — once the IT foundation is established and MSPs are able to support more customers in less time with fewer resources. Download now.
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Sponsor
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Join The “IN-Crowd” At ASIS 2012
ASIS draws the top players in the industry – in every sector, every year. More than half of the 20,000 attendees don’t attend any other show. So if you want to rub elbows with security movers and shakers, you need to roll up your sleeves here. Get INside the Expo and touch the technology with 700 plus exhibitors. Expo admission is free in advance. Use the Show Planner to view sessions in 24 topic tracks and search exhibitors, products, and more. Visit www.asis2012.org for details and register today.
ASIS International 58th Annual Seminar & Exhibits
September 10 to 13, 2012 | Philadelphia, PA
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Take The Guesswork Out Of Server Migrations
By Jay McCall, networking and managed services editor
An industry veteran shares his wisdom regarding which type of server migration is the best choice for your customers' storage and networking environments.
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Video As Simple As A Phone Call
By Gary E. Barnett, senior VP and GM, Collaboration Platforms, Avaya
Video continues to rise in popularity, but will it ever achieve the ubiquity of the traditional voice call?
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How To Be The Solution To Your Customer’s Print Service Quandary
By Marty Reader, EVP, FieldSolutions
Integrated field service platforms offer a valuable opportunity for managed print services (MPS) providers to expand their capabilities with limited investment and risk.
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Book Review: Rules Of The Hunt By Michael Johnson
By Ken Thoreson, president, Acumen Management Group LTD
Over the weekend I picked up the book Rules Of The Hunt from Michael Johnson, founder of SalesDog.com. It was a great weekend read. From the book you can tell Michael has been there and done that! It is jammed full of tips, reminders, and real-world stories on the topics that every entrepreneur and small business person either has faced or will face.
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Webinar
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Creating And Managing SLAs
You're in the business of IT services, but do you have the tools in place to monitor, measure, and manage the delivery of those services? Join Autotask's Len DiCostanzo on Thursday, July 26, 2012 at 11:00 a.m./12:00 p.m. Eastern, as he discusses service-level management programs and strategies you can use to do just that.
Read more...
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