Autotask Puts ADX Technologies Back To Work

ADX Technologies has always been diligent at managing their service technicians and tracking billable hours. In fact, so thorough that it took one of their specialists out of his day job – almost full time – to cobble together a homegrown system plus at least three software programs to provide that critical data.

“After we experienced the benefits of Ingram Micro’s IMonsite we were one of the first customers to jump to Autotask to replace our internally-built system,” explained Alex Obeso, president of ADX Technologies in Coral Gables, Fla. “We needed to get back to focusing on our business and let Autotask take care of producing, updating, managing, securing, and maintaining our software – which they do phenomenally well.”