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Sponsor
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Outstanding Canon imageCLASS quality is now available across an extensive range of laser printing and multi-function products. And now when you join the Canon Premier Partner program, you can enjoy up to a 10% bonus back on qualifying imageCLASS sales. Sign up today to Get with the program.
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Webinar: Do You Own Your Customers' Entire Environment?
By Jim Roddy, president
Learn how you can extend your managed services business (and profits!) without heavy investments in people or infrastructure during this free webinar at 2 p.m. ET, on Thursday, Oct. 27, 2011.
View webcast...
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Create Your Own Leasing Program
By Mike Monocello, chief editor
Regardless of the technology industry, I've heard a story like this quite a few times over the past three years: "We worked our butts off to win the business."
Full article...
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Q&A: Treat Customer Interaction Like An Important Date
By Len DiCostanzo, senior VP of business development, Autotask
As a former solution provider, our goal was to own each
piece of technology that helps support and run the client's business. This thought process is still the way it has to be done today. It is not about owning the office, but owning the IT solutions that resolve business needs, wherever those solutions are housed.
Full article...
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Engineer Your Way To Success
By Gennifer Biggs, security, storage, and managed services editor
There are a lot of business and technology decisions that can have meaningful impact on the growth of an IT business. What works for one VAR may not work for another.
Full article...
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Sanford Expands City-Wide Installation Of Genetec Solution To Manage And Protect Newly Built Public Safety Complex
By Genetec
The city of Sanford, Florida, is located less than 30 miles northeast of Orlando and serves as the seat of Seminole County. Over four years ago, Sanford enlisted SiteSecure, a Genetec Unified Elite Integrator specializing in municipalities, to build surveillance installations for several of the city's facilities. A major factor in choosing Genetec for Sanford's security needs was its ability to federate several distinct facilities under one umbrella allowing all data to be unified and managed as a single system.
Learn more...
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White Paper
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Customer Communications Management For ISV's
By AIA Software
Many markets, especially government, insurance and finance, consider document communications a core deliverable of their business processes. This naturally leads to greater interest in better ways to optimize production, delivery, and value of these customer communications through document and multichannel output. Companies often turn to their system integrators and independent software vendors (ISVs) to help them find answers and put solutions in place.
Learn more...
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Tech Trends
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Mobile POS Poised For Growth
By Brian Albright, staff writer
As merchants and customers in a wide range of verticals search for ways to improve customer service and speed cash flow, mobile point of sale (POS) systems have become a common sight in restaurant and quick service retail applications, as well as in the airline industry and at stadiums and other venues.
Full article...
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Web Exclusive
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Q&A: Pick The Right BDR For Your Customers
John Engates, CEO, Rackspace Hosting
All cloud solutions have their benefits and pitfalls; however,
the most important aspect of selecting a cloud solution that works for you is understanding what your business needs are for cloud. Public cloud gives you the ability to quickly scale as needed by tapping into shared compute resources and offloading data and applications into the cloud.
Full article...
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Video
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Reduce The Paper Burden Using Enterprise Capture
By IBM Enterprise Content Management
In data capture processes, procedural rules allow companies to process documents more efficiently across the enterprise through automation, but how do you maintain that benefit when you need to respond to changing customer needs and industry requirements?
Learn more...
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