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Sure Bets For The IT Channel In 2012
By Mike Monocello, chief editor
This is the time of year when writers and industry insiders like to prognosticate about what's going to happen in the coming year. Rather than share my list of guesses of what might occur in the coming months, I thought I'd rely on our Web analytics for BSMinfo.com to create a list of safe bets that you can actually act on and use to possibly improve your bottom line in 2012.
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Avoid A Storage Market Catastrophe
By Jay McCall, networking and managed services editor
Todd O'Bert is no stranger to facing terrible economic conditions. He started Productive Corp.; a security, storage, and network infrastructure software reseller business; in 2001, less than a year after the dot-com bubble burst.
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Thriving In A Tough Economy
By Matt Pillar, contributing editor
Mike Sweeney wondered if there was a Business Solutions cover story curse. Shortly after we published a February 2007 feature story on the success of his company, Integrated Solutions International (ISI), sales dropped significantly.
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7 Steps For MSPs To Achieve Recurring Revenue
By Jay McCall, networking and managed services editor
While traveling to a recent IT tradeshow, a well-established Canadian MSP described to me how helping his clients reduce their number of overall servers through virtualization actually put his business in a difficult predicament because there were fewer things to manage.
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New Angles On All-In-One Sales
By Brian Albright, contributing editor
Retailers looking for all-in-one POS solutions want
more than just a way to collect payment.
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Repeat Customer Leads To Profitable Data Backup Solution Project
By Cindy Dubin, contributing editor
In general terms, 80% of a VAR's business should come from 20% of its existing customers, better known as the 80/20 rule. This means one repeat customer is worth about four one-time clients.
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Featured Article
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Taming The Mobility Monster
By Matt Pillar, contributing editor
When asked about maintaining discernment amidst a dizzying
array of mobile device, platform, and application offerings
for retailers, Dan King does what many wise men do.
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Tech Trends
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All (Digital) Signs Point To Growth
By Brian Albright, contributing editor
Digital signage has an increasing presence in a number of key vertical markets, and VARs are discovering that it can be an attractive add-on to their existing data collection, point of sale, and other solutions.
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Industry Perspective
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Selling Hosted VoIP Versus Premise-Based Systems
By Arnaud Gautier, MegaPath Inc.
It's relatively easy to get customers to shift to business-hosted VoIP (voice over Internet Protocol) with the promise of lower telecom prices. However, over the long haul, it's difficult to retain those customers unless you can deliver superior products and services that increase their productivity and profits.
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