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An MSP Overcomes Stagnant Sales With A New PSA Solution
By Autotask
Friendly Computer Services, a Florida-based MSP (managed services provider) serving the Southeastern United States, hit a flat spot in its sales cycle while simultaneously experiencing growing complexity with its business. The MSP selected a new PSA (professional services automation) tool, which includes a cloud-based end user tool for entering and tracking service tickets and collaborating on projects.
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How To Spot Virtualization Sales Opportunities
By Jay McCall, networking & managed services editor
Backing up your customers' data to the cloud was the first step to protecting them. Is creating a virtualized environment the next step?
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Don't Be An MPS Hater
By Jay McCall, networking & managed services editor
If there's one thing that unites VARs of all sizes, it's a strong dislike for dealing with copiers, printers, and MFPs (multifunction peripherals).
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Alteva Partners With Parallels
Alteva, a cloud-based Unified Communications (UC) solution provider and subsidiary of Warwick Valley Telephone Company (referred to as WVT Communications Group), recently announced its new partnership with Parallels, the hosting and cloud services enablement leader.
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Jenne Signs Distribution Agreement With Mutare
Jenne, Inc., a value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking, and IT security products, announced recently that it has signed a distribution agreement with Mutare, an independent software developer of unified communications, mobility, and self-service automation solutions.
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