Case Study | May 2, 2011

Pharmacy Solution Spurs Sales

Source: Mercury

ECR Software Corporation (ECRS) is a retail point-of-sale developer and a Mercury® partner since 2003. ECRS earned Mercury's 2009 Top Partner award for being the retail developer with the most new processing merchants that year.

ECRS had two big payment processing hurdles to jump. Their payment processing relationships were riddled with poor communication and an overwhelming number of payment processing-related support calls. And, PIN Pad injection inaccuracy was so rampant that in one situation, only five out of 24 units were injected correctly.

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