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Building A Solid MSP Practice: Part 2
By Level Platforms
In this presentation to an MSPU Community audience, Rob Rae, director of partner development and operations at Level Platforms (a remote monitoring and management vendor), explains how VARs can successfully transition their businesses from the traditional break/fix model to a managed services practice.
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Why Service-Level Management Is Critical For All IT Service Providers
By Len DiCostanzo, senior VP, Dean of Autotask Academy, Autotask Corporation
At the heart of almost every business relationship are expectations — expectations that have to be set, managed, and met or exceeded. When it comes to IT services, your clients' expectations are going to revolve around the specific services you are delivering and the promises or claims that you make related to them.
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A New RMM Helps Quadruple An MSP 's Sales In Three Months
By N-able
After a year of diligently reviewing and testing 15 different remote monitoring and management (RMM) platforms, Paul Kamberis, owner of Paul On Call Computer Service LLC (POCCS), found exactly what he was looking for.
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Don't Just Hire A Sales Team — Build It!
By Ken Thoreson, president, Acumen Management Group LTD
Developing a great sales organization involves more than just bringing the right people on
board. It requires providing the right opportunities and creating the right culture.
Full article...
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Protect Your Customers From Facebook Threats
By BitDefender
As the most popular social network of the moment, with an impressive growth in the last year, Facebook has become lately the scene of complex social engineering attacks, aggressive spam, and massive malware distribution. This paper presents an overview of phishing, spam, and other social engineering attacks against Facebook identified over the last year.
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Selling Cloud Services To Business Owners - Part 1
By GFI
Listen to this webinar with special guests Paul Byrne from ChannelCloud and Seth Oxhandler, CEO of Cool Cat Inc., as they talk about ways you can sell cloud to business decision makers.
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MegaPath Delivers Affordable Ethernet
MegaPath, a provider of managed data, voice, and security services in North America, recently announced a new promotion on its Basic Ethernet 2x2 Mbps and 3x3 Mbps services starting at $199 per month for small, medium, and enterprise businesses in select markets.
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