Reseller Prevents Support Hassles With Mercury's Internet Backup SolutionSource: Mercury
Micro Quest president Shah Taghizadeh believes that when it comes to reliable card payment acceptance, "you never know what you've got until it's gone."
Taghizadeh knows that not being able to process card payments during an internet outage can bring business to a halt — and trigger phone calls from unhappy clients. He prevents this problem by urging his clients to purchase the IP/Dial Bridge™ for Mercury®. The device automatically switches from IP to dial processing when the internet connection is lost, and returns to IP processing when internet service is restored. The client's business continues as usual.