Podcast | November 8, 2011
SLAs And Your Cloud Backup Solution
Source: Intronis
In Part 4 of this series, cloud backup's impact on your SLAs (service level agreements) is discussed. MSPs Chris Johnson, CEO of Untangled Solutions, and MJ Shoer, president and virtual CTO at Jenaly Technology Group, share their insights along with Ted Roller, VP of channel development at Intronis.
If you missed the first three discussions, you can access them here:
Part 1 -- Before Selecting Cloud Backup: Getting Customer Feedback
Part 2 -- Assessing Cloud Backup's Impact On Recovery & Business Continuity
Part 3 -- Selecting A Cloud Backup Solution