Scalable Custom Software Seals Three-Pronged Retail Deal

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•Installation Review: Scalable Custom Software Seals Three-Pronged Retail Deal

By Gennifer Biggs, Business Solutions magazine.

When Sean Connors, president of POS Prophet Systems, a Pittsburgh-based ISV, met a new client at the April 2010 Specialty Retail Entrepreneur Expo & Conference (SPREE) in Las Vegas, he didn't expect the kiosk-oriented POS solution he pitched there to evolve so rapidly into a three-pronged POS solution for a burgeoning premier skincare company with more than 600 kiosks and a growing line of retail stores. The customer, Infinity Enterprises, is the United States distributor of Premier Dead Sea skincare products. Among the retail lines connected to that distribution agreement are Premier USA (kiosks that sell Dead Sea skincare), SoapCo. (retail stores that offer handmade, organic soaps as well as the Dead Sea products), and Gratiae USA (spas that utilize all the products). Infinity was searching for a POS solution to address its struggle to maintain visibility and therefore inventory control with its 600-plus independent kiosk operators. "Infinity licenses those operators to sell the Premier products, but it had no control over the inventory, which was making the distributor's business reactive and hard to control," explains Connors.

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•Installation Review: Scalable Custom Software Seals Three-Pronged Retail Deal