Whaleback Managed Services Receives U.S. Patent For Its Cloud-Based Managed Business Voice Services
Company Patent Offers Unique Approach to Phone Installation and Configuration
Whaleback Managed Services, the leader in managed business services, announced recently that is has received its first U.S. patent for the company's cloud-based managed business voice services. The Whaleback patent, No. 8,130,769, offers a unique approach to the phone activation process. The patent specifically covers Whaleback's method of enabling a user or installer to simply enter an extension number into a phone to fully activate it and configure it for service. This drastically reduces the skills and time required for installation and repair of customers' phone services.
"What differentiates Whaleback in the market is that we provide one comprehensive, reliable, intelligent business communications service that not only integrates business-class voice, unified messaging, mobility, collaboration, conferencing and contact center applications, but is also fully managed, monitored and supported as a true optimized cloud offering," said Wray West, CTO of Whaleback. "This patent demonstrates and protects the leadership and uniqueness that Whaleback applies to the installation and management of our customers' phone services. "
CrystalBlue Cloud-based Managed Voice Services gives customers a feature-rich, high quality, enterprise-wide communications system without the expense or headache of installing and managing a traditional on-premise PBX. Its features can be accessed anywhere, anytime from the Internet, mobile network or public telecommunications network. CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, service guarantees, and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.
Benefits of Whaleback's Cloud-based Managed Voice Services include:
- Use and pay for only what you need, when you need it
- Access to highly trained support professionals
- Guaranteed full end-to-end support
- Centralized proactive monitoring and management
- Remote problem identification and resolution
- Business continuity planning and coordination
About Whaleback Managed Services
Whaleback Managed Services is a leading provider of cloud-based managed business services for small and medium enterprises. Whaleback‘s end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed voice services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information, visit www.whalebacksystems.com
SOURCE: Whaleback Managed Services