Newsletter | June 12, 2014

06.12.14 -- An MSP Uses RMM To "Exorcise" A Law Firm's Server Room

Business Solutions

In This Issue:

No Excuses: You CAN Market Your IT Business
By Bernadette Wilson, associate editor
By Bernadette Wilson, associate editor Finalists gave presentations at the “Better Your Best” competition at the 2014 Technology Marketing and IT Sales Training Boot Camp in Nashville, TN, vying for the chance to be the spokesperson for Technology Marketing Toolkit. Although they were giving presentations in a competition, their stories of marketing their IT businesses successfully added up to a compelling argument that regardless of the obstacles you face, you can market your business.
Do your clients see the full value of your managed services? Are you viewed as their trusted advisor? Have a look at "The MSP Report Advantage" and learn:

• Why reporting is an invaluable part of your managed services
• Reports used by top growth MSPs to demonstrate value
• How to position yourself as a trusted advisor

Download and learn how standardized, customer-facing reports are critical components in elevating your organization to trusted advisor status with each of your customers. Learn more.
Featured Articles
An MSP Uses RMM To "Exorcise" A Law Firm's Server Room
By Jay McCall
An RMM (remote monitoring and management) tool solves a law firm’s unexplained server problem and earns this MSP a recurring revenue contract with multiple upsell opportunities.
As-A-Service Part 7: Retaining New Clients
When transitioning to an as-a-service model, your work doesn't end at the sale. In Part 7 of the Ultimate Guide To As-A-Service, uncover how to proactively demonstrate your value so your clients will never question their decision to partner with you.
Selling To SMBs: The Channel Tells What Not To Do
By Bernadette Wilson, associate editor
Along with questions for the article, Why VARs Should Set Their Sights On SMBs, Business Solutions asked the channel to list common mistakes that VARs, MSPs, integrators, and software developers make when selling to SMB customers. The responses range in topic from not tailoring solutions to the needs of SMBs and neglecting training to misconceptions that prevent selling to SMBs at all.
Are You Stepping Up To Protect SMBs From Cyberattack?
By Bernadette Wilson, associate editor
SMBs have some traits that haven’t changed much in the past decade. They typically don’t have a dedicated IT staff, and when they get their computer systems working the way they want them to, they are reluctant to make any changes — even simple, yet critical, updates to software.
The Future Of Storage: Giving Data A Voice
By Joe Paquet
The storage industry is evolving — moving from providing a place where data resides to enabling organizations to leverage insights from data to make better business decisions. Joe Paquet of Axis Business Solutions, a DataGravity partner, explains where the industry is now, and where it’s going.
Transitioning To Subscription-Based Business Models: What Solution Providers Need To Know
Channel experts are urging solution providers to adopt subscription-based business models or risk losing ground to competitors. Gartner, for example, says that “to capture future growth and be positioned on the right side of the fast-shifting IT services marketplace, IT service providers of every type need to bridge their legacy offerings and new delivery paradigms.”
MSP Questions For Quantifying Objectives And Risks
By Jim Roddy, president, Business Solutions magazine
During StorageCraft’s keynote presentation on May 29 at the ASCII Success Summit in Columbus, OH, Mark Crall, senior channel account manager, presented an interesting — and very specific — line of questioning for MSPs.
  A CompTIA Trustmark can help you demonstrate that your business adheres to industry best practice. Your business's reputation is too important to be left to chance. Earning a CompTIA Trustmark will show potential customers that you have the dedication, knowledge, and resources to provide a quality service. Learn more.
Most Popular News
Quorum Names Edward Sharp As New CEO
Ingram Micro And Promark Welcome Several New Vendors To GSA Schedule
StorageCraft Breaks Ground On New Corporate HQ Facility
Unitrends Acquires AWS And OpenStack Cloud Data Protection Specialist
Featured Event
Channel Transitions
East | July 22nd | Boston, MA
Midwest | Oct.7th | Chicago, IL
Channel Transitions, powered by Business Solutions Magazine, is a one-day education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the "as a Service" model. The event will feature real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.
Only $199 for world-class education and networking.
Visit the Channel Transitions website for more information.
Industry Events
CharTec CEO Retreat
July 11, 2014
Chicago, IL
MAX Conference
September 8 to 10, 2014
Orlando, FL
Featured Products And Services
Dolphin 9700 Mobile Computer
Dolphin 9700 Mobile Computer
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HP ProOne 400 G1 All-in-One Business PC
HP ProOne 400 G1 All-in-One Business PC
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SYNNEX Corporation
AXIS P13 Network Camera Series
AXIS P13 Network Camera Series
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Axis Communications