Newsletter | May 15, 2013

05.15.13 -- An MSP's Guide To Managed Services SLAs

Business Solutions Newsletter

| Storage & General Computing Edition

In This Issue:

The Critical Difference Between Cloud Storage And Cloud Backup
By Jamie Brenzel, CEO, KineticD
Storing your customers’ business critical data in a free or cheap storage cloud is akin to storing important family heirlooms in a bus station locker.
Full article...


Do your clients feel confident with cloud backup? What about hybrid cloud? This Executive Brief takes a look at four key benefits that a backup, disaster recovery and business continuity solution, based on hybrid cloud backup, can deliver. It's worth a read — for you and your clients.

BlueWave Computing Realizes $1 Million Productivity Gains With RMM Solution
By N-able Technologies Inc.
BlueWave Computing, an Atlanta-based N-able MSP Elite partner, saved $1million in engineering time and costs in 2012 thanks to the increased efficiencies and productivity gained from using N-central to automate time-consuming tasks.
Learn more...

Discover Your Inner Leader
By ConnectWise
The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.
Learn more...

An MSP's Guide To Managed Services SLAs
By Continuum Managed Services, LLC
If you’re like most managed service providers, your first love is technology, not the law. As a result, you probably hope to speed through the process of writing your first service-level agreement in as little time as possible.
Learn more...

Business Continuity Vs. BDR: What's The Difference
By Datto Inc.
Downtime is not an option.  Understanding RTO (recovery time objective) is a key to knowing the difference between BDR and intelligent business continuity.  This article highlights the differences between BDR and intelligent business continuity.
Full article...

The Advantages Of Mobility
By Tigerpaw Software, Inc.
In this podcast, James Foxall, president of Tigerpaw Software, discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.
Listen to podcast...

White Paper

How To Avoid Being Fired By Your Client
By Autotask Corporation

This white paper will help you better understand the critical value and importance of customer surveys to the success of your business and includes specific suggestions on the tools available to help you to automate the delivery of your surveys, the compilation of the data, and instant alerting of responses that need your immediate attention.
Learn more...


SunGard Availability Services Building Momentum In Managed IT Services

StorageCraft Makes Cloud Services Available To U.S., Canadian Distributors

GFI Software Bolsters GFI Cloud With Patch Management Functionality

Business-Building Webinar Series

Help! My Financial Statements Are In A Foreign Language

Thursday, May 16, 2013 | 2:00 p.m. EDT

Starting a business seemed like it would be easy enough. After all, you’ve been doing IT for years! But, you didn’t go to business school and you aren’t a CPA. So, how are you expected to understand and interpret the hieroglyphics that are on your financial statements?

Shows And Events

CompTIA ChannelCon
July 30 to August 2, 2013 | Orlando, FL

Tigerpaw’s National Conference
September 16 to 18, 2013 | Chicago, IL

GFI Partner Summit
September 22 to 24, 2013 | Las Vegas, NV

N-able Summit
October 23 to 25, 2013 | Scottsdale, AZ

Free Magazine



Featured Products And Services

LabTech Cloud
LabTech Cloud

Product Details
Download Datasheet
Request Information

LabTech Software


Product Details
Request Information

Autotask Corporation

KineticCloud Backup For PC And MAC
KineticCloud Backup For PC And MAC

Product Details
Download Case Study
Request Information


CompTIA Network+
CompTIA Network+

Product Details
Request Information


Twitter LinkedIn YouTube Business Solutions
Twitter LinkedIn YouTube Business Solutions

BSM Resource Centers
Content Management | Managed Services | Point Of Sale | Network Security | Data Collection | Storage | Wireless & Mobility | Payment Processing | RFID
Buyer's Guides
Partner Program Insider 2011 | Guide to POS Products & Payment Processing Products | Advertise With Us
Featured Issues
Best Channel Vendors | Best Channel Products | Inside CompTIA | Inside RetailNOW | Advertise With Us
Subscribe/Renew | Change Address | Sign up for BSM e-Newsletters | Contact The Editor | Media Kit | Advertise With Us | List Rentals |
Article Reprints | Archive | Current issue | | About Us
Industry Partners
AIM | RSPA | ETA | Data Storage Connection | Retail Solutions Online | Supply Chain Market