Newsletter | March 26, 2012

03.26.12 -- Are You Tired Of Your Customers Asking About iPads?

Business Solutions Newsletter

| Point of Sale & Payment Processing Edition

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In This Issue:


(Re)Birth Of A POS VAR
By Matt Pillar, contributing editor
Ted Kramer is conflicted. On one hand, the 62-year-old veteran reseller is ready to hand over his stack of business cards and head south with a set of golf clubs.
Full article...

Mobile Payments Poised To Revolutionize POS
By Brian Albright, contributing editor
The advent of mobile payment technology could completely change the customer experience by providing a single tool for customers to manage relationships with multiple merchants and financial institutions, while eliminating reliance on traditional credit cards.
Full article...

Are You Tired Of Your Customers Asking About iPads?
By Mike Monocello, chief editor
There's the very real trend of retailers and restaurateurs asking their point of sale (POS) suppliers for iPad/Android consumer-grade tablet-based POS solutions. If you're that retail or restaurant solutions provider, you know that you can't make any money selling iPads or consumer-grade Android tablets.
Full article...

POS Software: Beyond The Cash Register
By Pedro Pereira, contributing editor
Integration of point of sale (POS) software with increasingly popular technologies such as social media, mobile devices, and video surveillance are opening a world of opportunities to POS integrators and resellers.
Full article...

Identifying The Gaps In Mobile Payment Security
By Rob Bertke, senior VP for R&D, Sage Payment Solutions
Unfortunately, today, there are many questions regarding the security of mobile POS and payments. Mobile solutions cannot identify their IP, so they cannot be scanned for PCI in a traditional manner.
Full article...

Do Your Processing Partners Act Professional Toward Your Customers?
By Mercury Payment Systems
If you're like Todd Zalondek, president of A-1 Point of Sale, you don't adopt new products or services unless they are proven. "In this business, you have to be careful who you associate with," says the POS reseller, whose family has been in the business for 70 years.
Learn more...

VAR Installs Touch Screen POS System In Ice Bar
By Pedro Pereira, contributing editor
In 18 years of delivering point of sale (POS) systems around the Caribbean, Kevin Raymond never expected to install one in an ice bar.
Full article...

Executive Commentary

Tips To Successfully Sell Loyalty
By Travis Priest, CEO, Sundrop Mobile

Customer demand for loyalty is worthless unless you're prepared for these challenges.
Full article...

Installation Review

Turnkey Security Solution Opens Up QSR Vertical
By Gennifer Biggs, contributing editor

A willingness to evolve to meet the needs of existing customers is often the hallmark of successful small IT solution providers.
Full article...

From The Editor

Where Are They Now? Dumac Business Systems (July 2010)
By Mike Monocello, chief editor

Back in our July 2010 issue, I interviewed brothers Howard and David McCarthy of Dumac Business Systems in an article entitled "A New Twist On POS." In the article, the brothers spoke about how they're leveraging two of the RSPA‘s (Retail Solutions Providers Association) member benefits to reduce expenses and increase sales. (If you've ever wondered if the membership fees of the RSPA are worth it, read this article to see how valuable the benefits can be). I recently caught up with Dave, the company's co-chairman and CFO, who shared with me some of the lessons learned in the months since we last spoke.
Full article...

Shows and Events

ISC West
March 28-30, 2012 | Las Vegas

ETA Annual Meeting & Expo
April 17-19, 2012 | Las Vegas

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