When it comes to retail, restaurant, and grocery IT, no system is as crucial as the point of sale. While margins have eroded over the years, and there’s been outside pressure from tablets and similar mobile technologies, the time-tested POS continues to stand as the primary customer payment and interaction device. With that importance in mind, Business Solutions teamed with Greg Nelson, VP and CTO of Genesis POS, to test 10 all-in-one units from a variety of leading manufacturers. The goal: to arm you with the information you need to either confirm your existing product line or shorten your time of evaluating new products.
All-In-One Speed Test: More Than Just Hardware
One of the most significant ways you can help your customers is by enabling them to churn through patrons. That is, your customers need technology that’s going to keep the checkout lines moving quickly and efficiently. Therefore, testing the processing capabilities of the POS units was something we definitely wanted to do.
Of course, if every manufacturer was able to exactly meet our specs, this comparison test might produce exactly the same speeds and prove to be a wasted effort. As it would turn out, we received a variety of slightly different configurations, which yielded some surprising results.
As far as the Aures W-Touch Ultra-Slim ePOS was concerned, the unit came in as the second fastest among those tested. This is due primarily to the Intel D525 1.8 Ghz Dual Core processor with 2GB of memory. CPU utilization only reached 25% during the test.
The ability of VARs or even your customers to easily service the terminals also played a factor in our testing. Nelson found the units to fall across a spectrum of serviceability ease. In terms of the Aures W-Touch Ultra-Slim ePOS, Nelson felt the unit should be worked on off-site (i.e “bench repair”).
Touch Screen Testing
The part of the POS system your customers are going to experience most often is the touch screen. For that reason, we wanted to see how the screens responded to the most basic of tests. Nelson opened Windows’ Paint application on each unit and dragged his finger to create a line. Additionally, he performed a series of gestures where he tapped his finger around the screen.
The results of this test were either pass or fail. In the event of “fail,” Nelson tried to understand why the unit was struggling to keep up with touch gestures. The Aures unit, according to Nelson, was perfect in its touch tests.
Fit, Finish, Other Considerations
Unfortunately, here’s where testing gets a little less scientific, and where you really need to decide what’s most important to you. The Aures unit got high marks for outward appearance and customization through the use of colored bezels. That said, Nelson couldn’t comment on the quality of the build of the unit because he was shipped a beat up demo unit missing its base. He had to hold the thing like a thick tablet.
I feel it’s worth mentioning this because if you’re a VAR interested in the Aures terminal, the manufacturer should take the time and care to send you something usable and in good shape, particularly since one of their value propositions is the high-scale look of their units.
In the end, we asked Nelson to choose his top picks for many of the verticals VARs sell into today. He felt the Aures unit was one of two units he’d recommend for the Salon vertical due to its cost (reseller cost of $970) and style points for the chic design and color bezel options.