News | January 27, 2014

Autotask Hosts Service Desk Training Across The U.S.

Microsoft Sponsors Instructor-Led Training Road Shows for the Autotask Community

East Greenbush, NY /PRNewswire/ - Autotask Corporation, the world's leading provider of hosted IT business management software, today announced its Product Training Workshops sponsored by Microsoft will be held in a number of cities across the U.S. Autotask customers can attend these Service Desk focused events at no cost to learn how to maximize their investment in Autotask and to take advantage of the revenue opportunities associated with Windows XP End of Support (EOS) on April 8, 2014.

Training workshops will be held in:

  • Downers Grove, IL (February 6)
  • Glen Allen, VA (February 12-13)
  • Irvine, CA (February 18)
  • Bellevue, WA (February 20)
  • Dallas, TX (March 4)
  • Atlanta, GA (March 6)
  • Albany, NY (March 12-13) at Autotask headquarters
  • Albany, NY (April 16-17) at Autotask headquarters

"With the Windows XP EOS deadline approaching, this is a great time for us to go on the road with the Autotask Community and discuss the ways they can leverage this opportunity in their business. We are focusing our training on how they can use Autotask Service Desk to manage support issues around XP EOS while helping their end clients understand the need to migrate and avoid any serious downtime in the process," said Len DiCostanzo, Senior Vice President, Community and Business Development, Autotask.

He added, "Microsoft's sponsorship of these events allows us to prepare and educate our community in a hands-on way and gives our users an open forum to discuss how best to take advantage of the tremendous opportunity to use the XP EOS deadline to positively impact their business."

Autotask will provide this training at Microsoft's state-of-the-art training facilities for all road show dates (excluding the Albany, NY dates), which provides even more value for participants.  The road shows will primarily focus on Service Desk with additional training at Autotask's New York headquarters offering Projects, Contracts, CRM and more.

To register for these workshops visit www.autotask.com/training.

About Autotask 
Autotask Corporation provides the world's leading hosted IT business management software to organize, automate and optimize business operations from a single, cloud-based platform that is accessible from anywhere. Built on ITIL best practices, Autotask integrates all critical business systems—CRM, Service Desk, Contracts, Project Management, Billing, Reporting—to help customers sell, implement and manage technology products and services more efficiently and profitably.

For more information, visit autotask.com, follow us @Autotask or call 518.720.3500 ext. 1.

SOURCE: Autotask Corporation

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