AVG Technologies N.V., the provider of Internet and mobile security, privacy and optimization solutions to 150 million active users, recently announced AVG CloudCare integration with Autotask IT business management software is being featured during the 2013 Autotask Community Live! user conference and exhibition June 2-4 in Scottsdale, AZ. AVG also will team with Autotask for a webinar for managed service providers, to be held on June 11.
AVG integrated Autotask into the latest edition of AVG CloudCare, its free, easy-to-use cloud based administration platform that provides for remote deployment and management of IT and security services for small and medium-sized businesses (SMBs). Now, with a single sign-on connection, partners can access LiveLinks for navigation between Autotask and AVG CloudCare’s customer summaries, new customers, alerts, reports, policy templates, settings, support, invoices, payments and more. The Autotask integration also provides seamless invoice integration with Autotask customer billing software.
“Many MSPs have adopted PSA software to help them with the workflow, organization, monitoring and management of the technology services they deliver. Our goal is to simplify life for the channel and provide value by integrating AVG CloudCare with a variety of existing systems and tools they are already have in place to run their businesses,” said Mike Foreman, General Manager for SMB for AVG Technologies.
Autotask is one of the leading hosted IT business management software platforms for streamlining business processes. Its software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence. Autotask is accessible from virtually any computing or mobile device connected to the Internet.
In its recent independent Channel Assessment report on AVG CloudCare, the 2112 Group noted, “The integration allows managed service providers using Autotask to have an easier time adopting and administering AVG CloudCare through their PSA console.” The report added, “PSA platforms are a staple of the managed services segment. While MSPs and VARs can use AVG CloudCare without a PSA, the integration makes it more scalable and manageable within the context of a managed services practice.”
“Our use of Autotask integration saves us many hours of manual work every week and we couldn’t imagine working without it. VanGuard Technologies makes money by providing a high quality ‘white glove’ service to our clients at the right price and the only way we can do that is by being as efficient as possible and being proper stewards of our resources. Autotask and AVG CloudCare form part of the backbone of this efficient service delivery,” said Matthew Adkins, president of VanGuard Technologies. “We haven’t found anything that beats AVG’s combination of support, pricing, and performance.”
AVG will participate and exhibit during 2013 Autotask Community Live event in Scottsdale, AZ June 2-4. AVG will present a session, “Leverage the Power of Autotask and AVG CloudCare to Thrive in the Managed Security Business,” on June 4. In addition AVG and Autotask will co-host a webinar, “How To Get Into The Managed Security Business: Leveraging the Power of Autotask and AVG CloudCare,” on June 11 at 1 p.m. EDT. For more information and to register for the webinar go to http://www.autotask.com/WebinarRegistration/index.aspx?w=632826338&source=ew-atcom-avg-061113.
AVG CloudCare is a cloud-based IT administration platform provided to partners free-of-charge enabling them to roll out “pay-as-you-go” services that make it easier for them to manage and protect their small business customers. Services include the award-winning AVG AntiVirus technology, AVG Content Filtering, AVG Remote IT, and AVG Email Security Services. Free remote management tools, one-click service user activation plus easy policy deployment and automatic removal of older versions of AV software help to save time and reduce the need for onsite visits – allowing partners to serve even the smallest customer more profitably. Additional benefits include sales alerts and one-click reporting to help demonstrate partners’ added value.
AVG CloudCare is available via AVG reseller and managed service partners in the United States, United Kingdom and Ireland. AVG Remote IT is offered for free. For all other AVG CloudCare services, customers pay only for the services they use with a convenient monthly billing option. For more information, visit www.avg.com/cloudcare.
For logos, screenshots and case study videos, please see the AVG CloudCare press kit: http://mediacenter.avg.com/en/press-tools/avg-cloudcare-press-kit/avg-cloudcare-press-kit.html
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses. For more information, visit www.auttotask.com
About AVG Technologies
AVG’s mission is to simplify, optimize and secure the Internet experience, providing peace of mind to a connected world. AVG’s powerful yet easy-to‐use software and online services put users in control of their Internet experience. By choosing AVG’s software and services, users become part of a trusted global community that benefits from inherent network effects, mutual protection and support. AVG has grown its user base to 150 million active users as of March 31, 2013 and offers a product portfolio that targets the consumer and small business markets and includes Internet security, PC performance optimization, online backup, mobile security, identity protection and family safety software. For more information,visit www.avg.com
SOURCE: AVG Technologies