Best Channel Vendors 2010

Sponsored by:

AVG Datamax ONeil N-able SATO


Click on any category below to see the list of Best Channel Vendors for that technology. For details on the methodology behind this survey, click here.

Data Collection & Mobility Labeling Software Point Of Sale Software
Data Collection Media Managed Services Security
ECM & Data Capture Software Networking Storage
ECM Hardware Payment Processing Wireless Networking
General Computing Point Of Sale Hardware VoIP


DATA COLLECTION AND MOBILITY
Datalogic Mobile
www.mobile.datalogic.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Datalogic's support and technical resources are well placed and shared."
Datalogic Scanning
www.scanning.datalogic.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "Datalogic protects their VAR's margins based on the work the VARs have put in."
Datamax-O'Neil
www.datamaxoneil.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Datamax-O'Neil is a great vendor with consistant, high-quality products."

Datamax-O'Neil Valued Partner Program – Rewarding Committed PartnersDatamx ONeil
We are dedicated to providing our reseller partners with a high level of service, easy access to products and access to programs for growing our mutual business. You can be confident that you are partnering with one of the industry's most respected companies, backed by Dover Corporation. When you join our Valued Partner Program and commit resources to Datamax-O'Neil product sales, you enter into a partnership that will supply you with additional tools and team support. Our program rewards your performance with our commitment of marketing and sales resources. Our business model-based tiered discounts supports true solution providers in the market, even among the low-cost transactional resellers. Apply to join the Datamax-O'Neil Valued Partner Program today.
Honeywell Scanning & Mobility
www.honeywellaidc.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Honeywell Scanning & Mobility is very customer service focused and their products are innovative."
Intermec Technologies
www.intermec.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Intermec is the most loyal vendor to the reseller community."
LXE
www.lxe.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "LXE makes it well known that they want to do everything possible to support me."
Motorola
www.motorola.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Motorola has outstanding support and quoting efficiencies."

Motorola is known around the world for innovation in communications and is focused on advancing the way the world connects. From broadband communications infrastructure, enterprise mobility and public safety solutions to high-definition video and mobile devices, Motorola is leading the next wave of innovations that enable people, enterprises and governments to be more connected and more mobile. For more information, please visit www.motorola.com.

Channel Program highlights:

  • Gain exclusive access to innovative, market-leading enterprise mobility products
  • Leverage extensive marketing, sales and technical benefits designed to help you close more sales
  • Build your enterprise mobility expertise through world-class training and certification
  • Collaborate with other partners to bring your customers the full solution they demand.
Additional Information:
Channel Partner Program
Enterprise Mobility Solutions Partner
Apply to our PartnerSelect Program
Psion Teklogix
www.psionteklogix.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Psion Teklogix' products are sound and dependable, and their service is best in the industry."
SATO America
www.satoamerica.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "SATO has outstanding ongoing support, an excellent leads sharing program, and the best products in the market with regard to reliability and feature/function."
SATO
SATO is a pioneer in the Automatic Identification and Data Collection (AIDC) industry and the inventor of the world's first electronic thermal transfer barcode printer. SATO's leadership continues with their well-rounded offerings of industrial and desktop barcode printers/RFID encoders, compact & portable printers, retail & healthcare printers, printer supplies, integration solutions and OEM print engines.

SATO's Prestige Partner Program provides a framework of business for growth and profit with SATO America products, services, and solutions. The program is a tiered solution for the complexities of business today, yet will afford your company a wider range of product and solution availability than most other industry programs.
Zebra Technologies
www.zebra.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Zebra has the best support in the industry, offers the most pre- and post-sales support, and is willing to assist in every opportunity, big or small."

DATA COLLECTION MEDIA
DNP - The Dai Nippon Printing Group
www.dnpribbons.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "DNP is great to work with and has outstanding service."
IIMAK
www.iimak.com
Top 2 Categories: (1) Service & Support, (2) Product Innovation
VAR Comment: "IIMAK provides professional top-notch support and superior products."
ITW Thermal Films
www.itwthermalfilms.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "ITW is ready for, and has met, specific customer requests for non-typical pricing on ribbon projects."

LABELING SOFTWARE
Niceware
www.nicewareintl.com
Top 2 Categories: (1) Channel Program, (2) Product Features
VAR Comment: "Niceware is the best vendor we deal with from support to their sales reps. Everyone goes the extra mile."
Seagull Scientific
www.seagullscientific.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Seagull Scientific is far and away the most channel-friendly label software vendor out there. Their products are reliable, and service and support is high-quality and free."
Teklynx
www.teklynx.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Teklynx' products have excellent features and the company has fantastic technical support."

ECM HARDWARE
BÖWE BELL + HOWELL
www.bbhscanners.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "BÖWE BELL + HOWELL is a pure channel partner, with integrity above all other vendors."
Canon USA
www.canonusa.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Hands down the most flexible and professional group of people I've known in 10 years in this industry. Their products work exactly as advertised."
Eastman Kodak, Document Imaging
www.kodak.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Kodak embraces the channel model and supports channel partners with technical, marketing, and joint selling efforts."
Fujitsu Computer Products of America, Inc.
us.fujitsu.com/scanners
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Fujitsu has the best and most reliable scanners on the market."

ECM DATA CAPTURE SOFTWARE
A2iA
www.a2ia.com
Top 2 Categories:  (1) Product Features, (2) Product Innovation
VAR Comment: "A2iA responds virtually immediately to any need I have."
ABBYY Software House
www.abbyy.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "ABBYY is very channel friendly and has a top-notch product my customers love."
AnyDoc Software
www.anydocsoftware.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "There is no other product that is as configurable or powerful at OCR as AnyDoc."
Cabinet NG
www.cabinetng.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment:  "Cabinet NG has very good customer support. We couldn't be happier with the way they treat us."
Computhink
www.computhink.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "Computhink was able to get me started in this business three years ago when other vendors didn't want to work with a new company. Now we are generating about $200,000 a year in sales."
Eastman Kodak, Capture Software
www.kodak.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Kodak is always willing to go the extra mile to help their VARs with opportunities as well as by providing technical resources."
Hyland Software
www.onbase.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "Hyland has always been extremely responsive to our issues and needs and have a tremendous staff. Their knowledge of the industry has been a huge help to us in solidifying opportunities."
Laserfiche
www.laserfiche.com
Top 2 Categories:  (1) Channel Program, (2) Product Reliability
VAR Comment: "Laserfiche is very focused on the VAR channel and works closely to ensure successes. They are also very dedicated to the education and training of their VARs with regards to their product line."

GENERAL COMPUTING
APC by Schneider Electric
www.apc.com
Top 2 Categories:  (1) Product Features, (2) Product Reliability
VAR Comment: "Legendary products for UPS and power conditioning. Many years of service from both the products and the actual company, both before and after they combined with Schneider."
Belkin International
www.belkin.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Their products offer a tremendous cost benefit and are a great value."
Cables To Go, a division of Lastar
www.cablestogo.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Cables To Go are great people to work with and quite innovative as well."
Fujitsu America
www.fujitsu.com/us
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "Fujitsu has excellent products, which are extremely reliable. They also are very loyal to the reseller channel."
Hewlett-Packard
www.hp.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "HP has been very supportive with the ‘Smart Buy' program. It gives us a chance to be competitive while still offering a quality product to our clients."
IBM
www.ibm.com
Top 2 Categories:  (1) Product Reliability, (2) Product Innovation
VAR Comment: "IBM provides us very good support, and timely technical consultation as well."
Intel Corp.
www.intel.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment:  "Intel may be big, but they are friendly to work with. They help us find different business strategies to grow our business."
Lenovo
www.lenovo.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Lenovo works with me to understand my business model so we can grow the business together.  I have a dedicated sales rep who visits and communicates with me on a regular basis (weekly)."
Logitech
www.logitech.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Their products are reliable and we never have to worry about that aspect of our project."
LogMeIn
www.logmein.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "The Rescue product allowed us to extend our managed services to our customers' mobile devices without much work on our end."
Microsoft Corp.
www.microsoft.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "They have great resources that help me with marketing and — most importantly — training. They provide tons of online training such as webinars, plus face-to-face training, too."
Samsung
www.samsung.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Samsung is channel friendly and really believes in their partners."
Targus
www.targus.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "Targus' products withstand heavy use and our clients love them."
Tripp Lite
www.tripplite.com
Top 2 Categories: (1) Service Support, (2) Product Reliability
VAR Comment: "Not only do they provide us with solid power protection infrastructure products, we feel we have a partner for future growth in them."
ViewSonic Corp.
www.viewsonic.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Quality products, that is the bottom line."

MANAGED SERVICES
Autotask
www.autotask.com
Top 2 Categories: (1) Service Support, (2) Product Reliability
VAR Comment: "We went from a paper solution to an integrated PSA system in just under 90 days. It has saved us thousands in what would have been missed billings and under-reported time."
ConnectWise
www.connectwise.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "I love the people at ConnectWise and the partner community. Becoming a ConnectWise partner has literally transformed my business and redirected the future of my company in an entirely positive direction."
Kaseya Corp.
www.kaseya.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "I love the Kaseya product, and wish I had it to use when I was in the corporate IT world. Managing nodes across locations couldn't be much easier."
N-able Technologies
www.n-able.com
Top 2 Categories: (1) Service Support, (2) Product Reliability
VAR Comment: "We work mainly with the healthcare industry and N-able seems to be the best fit for our markets, especially when dealing with compliance."

N-able TechnologiesN-able Technologies is the global leader in remote monitoring and management software for managed service providers and IT departments. N-able's award-winning N-central platform and complementary toolsets, backed by best-in-class business and technical services, are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able is 100% channel-friendly and maintains operations in North America, the U.K., the Netherlands and Australia.  New with version 7.0, N-central now delivers a breakthrough freemium model along with free endpoint security, saving you thousands of dollars.  Get N-able's N-central software FREE for one year at www.n-able.com/bsm
Zenith Infotech, Ltd.
www.zenithinfotech.com
Top 2 Categories: (1) Product Innovation, (2) Adequate Margins
VAR Comment: "I am confident in the services we sell and the support we receive. They are top notch."

NETWORKING
3Com
www.3com.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "3Com is very competitive with pricing and have some very nice products coming out."
ADTRAN
www.adtran.com
Top 2 Categories: (1) Service Support, (2) Product Reliability
VAR Comment: "ADTRAN is a company I'd like to work for. Their products are bulletproof and their support is even better."
Cisco Systems
www.cisco.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Cisco is working with us by understanding our goals and providing us with the education and technological help we require to meet and exceed those goals."
Citrix Systems
www.citrix.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "Our customers want flexibility, and we can deliver that with Citrix."
D-Link Systems
www.dlink.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "After 37 years in the industry, I have found D-Link VAR Technical Support outshines the rest. The energy and commitment from the support staff is unrivaled."
Hewlett-Packard
www.hp.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "It just works. HP provides free basic network management tools and free firmware updates in an ungated website that allows anyone to get the information and tools they need."
Linksys by Cisco
www.cisco.com/smallbusiness
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Cisco/Linksys was the first vendor whose equipment I was trained on and everything I have ever used by them since has been successful."
NETGEAR Inc.
www.netgear.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "They offer quality products at cost-effective pricing."
VMware
www.vmware.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "VMware continues to lead and provides excellent value."

WIRELESS NETWORKING
Aruba Networks
www.arubanetworks.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "The technical support people at Aruba are great to work with, helping you in any way possible to accomplish success with your wireless structure."
Cisco Systems
www.cisco.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "I have counted on Cisco to provide reliable support and service. They have never let me down."
D-Link Systems, Inc.
www.dlink.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "D-Link seems to be continuously updating their product line to keep ahead of the crowd."
Hewlett-Packard
www.hp.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "HP has high-quality products, great professional customer service, and competitive pricing."
Linksys by Cisco
www.cisco.com/smallbusiness
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Backed by the Cisco name, Linksys delivers high quality, reliable products."
Motorola
www.motorola.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "A true leader, Motorola is one of the few companies that develop new wireless technologies. And, they offer continuous training to the channel."

Motorola is known around the world for innovation in communications and is focused on advancing the way the world connects. From broadband communications infrastructure, enterprise mobility and public safety solutions to high-definition video and mobile devices, Motorola is leading the next wave of innovations that enable people, enterprises and governments to be more connected and more mobile. For more information, please visit www.motorola.com.

Channel Program highlights:

  • Gain exclusive access to innovative, market-leading enterprise mobility products
  • Leverage extensive marketing, sales and technical benefits designed to help you close more sales
  • Build your enterprise mobility expertise through world-class training and certification
  • Collaborate with other partners to bring your customers the full solution they demand.
Additional Information:
Channel Partner Program
Enterprise Mobility Solutions Partner
Apply to our PartnerSelect Program

PAYMENT PROCESSING
Datacap Systems
www.dcap.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Datacap is a reliable and channel-friendly company that makes my life easier."
Element Payment Services
www.elementps.com
Top 2 Categories: (1) Service & Support, (2) Product Innovation
VAR Comment: "Element is THE #1 reason we were able to get PA-DSS/PCI certified in a short period of time."
Merchant Warehouse
www.merchantwarehouse.com
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "Merchant Warehouse is courteous and accessible by both us and the consumer. They really seem to go out of their way to try to accommodate everyone's needs."
Mercury Payment Systems
www.mercurypay.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Mercury is an excellent company that understands the market as well as the channel. They are the kind of company you want to work with because they are real people who care about their product."
Sterling Payment
www.sterlingpayment.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Sterling is a true channel company, providing me great support."
United Bank Card
www.unitedbankcard.com
Top 2 Categories: (1) Product Innovation, (2) Adequate Margins
VAR Comment: "United Bank Card thinks outside the box and pushes to create unique ways for me to increase my sales."

POINT OF SALE HARDWARE
APG Cash Drawer
www.apgcashdrawer.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "APG sells consistently reliable products and stands behind them with great support."
BIXOLON Samsung
www.bixolon.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "BIXOLON has always been a very good partner. Whenever there are any issues, they always work on the side of the customer."
CRS, Inc.
www.crs-usa.com
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "CRS has been instrumental in helping us launch our services to new segments of the market."
Elo TouchSystems
www.elotouch.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Elo TouchSystems has great reliability and comes at a good price for the performance our customers get."
Epson
www.epson.com
Top 2 Categories:  (1) Product Features, (2) Product Reliability
VAR Comment: "Epson is unmatched when it comes to support of the reseller as well as product reliability."
Hewlett-Packard
www.hp.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Communication with HP is regular and meaningful and their products are some of the best in the industry."
MagTek
www.magtek.com
Top 2 Categories:  (1) Service & Support, (2) Product Reliability
VAR Comment: "I can always count on the quality and reliability of MagTek's products."
MMF Cash Drawer Company
www.mmfcashdrawer.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "MMF is awesome to work with. Great people and great products that last forever!"
Motorola
www.motorola.com
Top 2 Categories:  (1) Product Features, (2) Product Reliability
VAR Comment: "I work with Motorola all the time. The company is extremely helpful, knowledgable, and they have excellent products."

Motorola is known around the world for innovation in communications and is focused on advancing the way the world connects. From broadband communications infrastructure, enterprise mobility and public safety solutions to high-definition video and mobile devices, Motorola is leading the next wave of innovations that enable people, enterprises and governments to be more connected and more mobile. For more information, please visit www.motorola.com.

Channel Program highlights:

  • Gain exclusive access to innovative, market-leading enterprise mobility products
  • Leverage extensive marketing, sales and technical benefits designed to help you close more sales
  • Build your enterprise mobility expertise through world-class training and certification
  • Collaborate with other partners to bring your customers the full solution they demand.
Additional Information:
Channel Partner Program
Enterprise Mobility Solutions Partner
Apply to our PartnerSelect Program
M-S Cash Drawer
www.mscashdrawer.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "My M-S Cash Drawer rep constantly tries to save me money as well as provide us with a good product. He calls weekly to check on us."
Posiflex
www.posiflex.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "We are a new partner with Posiflex and have found their customer service to be outstanding. Their business development staff is top-notch."
POS-X
www.pos-x.com
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "POS-X' support is fantastic and they keep up-to-date with the latest innovations in hardware."
Touch Dynamic, Inc.
www.touchdynamic.com
Top 2 Categories: (1) Channel Program, (2) Product Features
VAR Comment: "Touch Dynamic: Great vendor. Great quality. Great support. Need I say more?"

POINT OF SALE SOFTWARE
Action Systems, Inc. (Restaurant Manager)
www.rmpos.com
Top 2 Categories: (1) Service & Support, (2) Channel Friendly
VAR Comment: "Restaurant Manager has great integrated gift cards and intergrated online ordering that needs no third party access or additional costs."
Aldelo Systems, Inc.
www.aldelo.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "I'll give Aldelo the best prize ever for their low-cost software, high-yield profit for resellers."
Digital Dining
www.digitaldining.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Digital Dining has more features than anyone can use and it all integrates flawlessly."
Focus POS Systems
www.focuspos.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Focus POS is top-notch. In my opinion, their company-wide attitude is ‘It's all about you, our customer."
Future POS
www.futurepos.com
Top 2 Categories: (1) Channel Friendly, (2) Product Features
VAR Comment: "Future POS is doing everything right — Focusing on the VAR! Quick software development!"
Microsoft Business Solutions
www.microsoft.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Microsoft creates products that are fully-featured and reliable. A proven name I can lead with."
Posera Software (Maitre ‘D)
www.maitredpos.com
Top 2 Categories: (1) Service & Support, (2) Channel Friendly
VAR Comment: "Posera's heart is in the right place. The company has shown us time and time again how important we are to them."
Specialized Business Solutions (Keystroke POS)
www.keystrokepos.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "SBS is now and has been the best software product both in performance and dealer and end user support that we have experienced in more than 30 years in business."

SECURITY
AVG Technologies
www.avg.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Love the live scans, and it is constantly updating."
AVG
AVG Technologies is a global leader in security software, protecting more than 80 million consumers and small business computer users in 167 countries  from the ever- growing incidence of web threats, viruses, spam, cyberthreats and hackers. A significant and growing portion of our success is because of our Resellers. AVG solutions are well-suited for Reseller sales. Advantages include editions targeted at the distinct needs of specific customer segments.

AVG Reseller Program Highlights
  • Starting discounts from 20% to 40%
  • An aggressive discount program for Government / Churches / Schools / Charities
  • No minimum sales volume requirements
  • Free licenses (NFRs)
  • Online Reseller Center
AVG Reseller Home Page
Benefits of AVG Reseller Video
Request Program Information
CA
www.ca.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "We enjoy CA tech support, not only for maintenance and troubleshooting, but for upgrades and installation. That little edge is a big help."
Fortinet
www.fortinet.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "Fortinet is a good partner and working hard to improve its support issues."
GFI
www.gfi.com
Top 2 Categories: (1) Product Features, (2) Channel Program
VAR Comment: "GFI is very channel-centric. The products sell themselves with the 30-day full version evaluations available online."
Kaspersky Lab
usa.kaspersky.com
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "Kaspersky gives us quality products that are effective and keep our customers happy."
McAfee
www.mcafee.com
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "McAfee has the best channel program, good margins, and great channel support."
Reflexion Networks
www.reflexion.net
Top 2 Categories: (1) Channel Friendly, (2) Channel Program
VAR Comment: "Reflexion Networks shines with its flexible and reliable antispam/anti-virus services, but more important it is the helpful and accessible partner support they offer that makes me look good to my clients."
SonicWALL
www.sonicwall.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Its security appliances have been able to catch security events when no other product could."
Symantec
www.symantec.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "Reliable. Bottom line."
Trend Micro
www.trendmicro.com
Top 2 Categories: (1) Product Features (2) Product Reliability
VAR Comment: "Trend Micro is the best in overall security. They give us products to try, which allows us to see if their products work in our environment first. This allows us to sell a product that we really know something about."
WatchGuard
www.watchguard.com
Top 2 Categories: (1) Channel Friendly, (2) Product Features
VAR Comment: "This vendor is always there for me; I know they have my back covered."
Webroot Software
www.webroot.com
Top 2 Categories: (1) Product Reliability, (2) Product Innovation
VAR Comment: "Webroot has helpful presale and postsale support. The product works flawlessly, and the channel staff go above and beyond to ensure successful installations."

STORAGE
BlueArc Corp. 
www.bluearc.com
Top 2 Categories: (1) Product Features, (2) Channel Program
VAR Comment: "The new Mercury product has enabled us to generate a great deal of demand (30 new opportunities in 2 months). The product is highly differentiated and represents clear price/performance value to the customer."
CA 
www.ca.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "They continuously introduce new features without increasing the selling price. Deduplication in r12.5 is almost free."
Citrix 
www.citrix.com
Top 2 Categories: (1) Service Support, (2) Channel Program
VAR Comment: "The choice to go with Citrix comes down to performance."
Compellent 
www.compellent.com
Top 2 Categories: (1) Channel Friendly, (2) Product Features
VAR Comment: "They have been able to provide solutions for us within 24 hours in emergency situations."
FalconStor Software 
www.falconstor.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "FalconStor has really made an effort to create a channel program that is fair and profitable.  Since they are relatively small, they are very nimble, and willing to go to bat for partners."
IBM Corp. 
www.ibm.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "We prefer IBM. While they are not always the lowest cost option, they have the highest quality products."
Microsoft 
www.microsoft.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "They are big but they are channel friendly, too. I like that dedicated sales reps visit me regularly and keep me updated with the latest products and promotions."
Overland Storage 
www.overlandstorage.com
Top 2 Categories: (1) Channel Friendly, (2) Adequate Margins
VAR Comment: "Good channel partner and a good program for resellers."
Quantum 
www.quantum.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "The Quantum appliance works like a virtual tape library; it acts like a tape library, runs like a library, and works great that way."
Seagate Technology 
www.seagate.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "Their products are easy to use, reliable, and that's why we depend on them."
Western Digital 
www.westerndigital.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "High reliability, fast drives, excellent customer service, and the best replacement policy in the business of storage solutions."

VoIP
3Com
www.3com.com
Top 2 Categories: (1) Channel Friendly, (2) Product Reliability
VAR Comment: "3Com can be very competitive with pricing. Great products that always push the envelope."
Aastra
www.aastra.com
Top 2 Categories: (1) Product Features, (2) Product Reliability
VAR Comment: "Aastra has high-quality products that simply work."
ADTRAN
www.adtran.com
Top 2 Categories: (1) Service & Support, (2) Product Reliability
VAR Comment: "Adtran is one of our strongest partners and they are, without a doubt, a favorite company to do business with."
Allworx
www.allworx.com
Top 2 Categories: (1) Channel Friendly, (2) Adequate Margins
VAR Comment: "Allworx has great margins, great product, and great support."
Avaya
www.avaya.com
Top 2 Categories: (1) Product Features, (2) Product Innovation
VAR Comment: "Avaya has been an outstanding business partner. They have online documentation easily available and they also provide free upgrades online to some of their products."
Cisco Systems
www.cisco.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Cisco has the best solution, best technology, and best innovation. They are the only VoIP vendor we worked with."
Microsoft Corp.
www.microsoft.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "Microsoft is leading the way with its unified communications solutions."
Polycom
www.polycom.com
Top 2 Categories: (1) Product Innovation, (2) Product Reliability
VAR Comment: "For a great solution at a great price, we turn to Polycom."
Talkswitch by Centrepoint Technologies
www.talkswitch.com
Top 2 Categories: (1) Channel Friendly, (2) Product Features
VAR Comment: "Talkswitch has a very good system for the small business customer. They are reliable, easy to install, and maintenance is simplistic for businesses that don't want to invest in a big PBX to get the big PBX feel."



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