Case Study | June 25, 2014

Bow Tie Cinemas Improves Speed-of-Service With PAR EverServ® 6000 And Vista

Source: PAR
Bow Tie Cinemas

Bow Tie Cinemas is a four-generation, family-owned company that began in 1900 in the Greater New York City area. Moving into Vaudeville and the movie palace area, the company's growth continued until it was the largest independent exhibitor in the NYC DMA. Today with close to 400 screens and 58 locations operating in 6 states, including the flagship Chelsea Cinemas and the iconic Ziegfeld Theater in Manhattan, Bow Tie Cinemas growth has continued, to make it the eighth largest exhibitor in the US. The company is also the oldest exhibitor in the nation and is headquartered in Times Square and Ridgefield, CT.

Challenge:

Bow Tie had a problem: they were constantly battling data issues, they were missing data, and timely delivery of data analytics was anyone’s guess from week to week. Continuous technology problems were becoming a major inhibitor to their business. Sometimes owner Ben Moss found himself waiting until Tuesday before he could analyze the all-important weekend numbers.

Meanwhile in the corporate office Bow Tie would often struggle with Film Rental accounting. Reporting to the studios within a reasonable timeframe was becoming more challenging – an undesirable and unsustainable situation for Ben and for their suppliers.

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