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Three Pain Points Small VARs Can Fix Now
By Jay McCall, networking and managed services editor
The latest Gartner research shows that SMBs worldwide spent $860 billion in 2011, and that spending is expected to surpass the $1T mark by 2014. It's no surprise why a VAR would focus on this market.
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Sponsor
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Higher States of Operational Efficiency — Seeking Utopia
The first in a series of Managed Services Insights from Continuum examines how to increase operational efficiency, which is cited as not only the number one challenge facing IT resellers in a recent CompTIA survey, but also the most difficult to achieve when adopting managed services. What are the pros and cons of choosing an RMM software only approach vs. an integrated RMM and NOC platform? Download full article to learn more.
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Why Now Is The Right Time To Sell Cloud Computing
By Jay McCall, networking and managed services editor
I was surprised when I first discovered that Jenaly Technology Group (pronounced 'jen-uh-lee') is comprised of just eight people. Besides doing an exceptional job of building his name recognition and expertise in the Portsmouth, NH area, MJ Shoer (pronounced 'Shore'), president of Jenaly Technology Group, knows how to make good use of his myriad of business connections.
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Payment Processing Market Continues To Change
By Brian Albright, contributing editor
Customer education, service, and a continued focus on security and PCI (Payment Card Industry) compliance will be important for resellers in the payment processing space during the next year.
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BYOD: The No. 1 Missed Managed Services Opportunity
By Jay McCall, networking and managed services editor
We've talked a lot about managed services in this year's Business Solutions tech trends. In our April issue, I focused on the large segment of the channel population that hasn't yet started selling managed services.
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PCI Compliance Confusion Persists
By Pedro Pereira, contributing editor
Even though PCI-DSS (Payment Card Industry Data Security Standards) and PA-DSS (Payment Application Data Security Standards) guidelines have existed for several years, many independent software vendors (ISVs) remain confused or misinformed about what compliance entails.
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Integrate POS & Video Surveillance
By Matt Pillar, contributing editor
Like trees that sprout faster and grow healthier in the aftermath of a forest fire, seedlings planted by Datatek founder Jim Brown while he battled through the Great Recession are beginning to bear fruit. In 2008, Datatek suffered the steepest drop in sales since Brown founded the business in 1994. Instead of contracting like most VARs did, Brown took a big, albeit calculated risk, by investing in the expansion of his company's offerings.
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Podcast
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Ingram: Greater VAR Profits Rooted In Total Solution
Brian Wiser, senior VP of specialty solutions at distributor Ingram Micro, and Justin Scopaz, general manager of Ingram Micro's Data Capture/Point Of Sale/Physical Security division, talk with Jameson Publishing and Business Solutions magazine president Jim Roddy in this exclusive Executive-To-Executive interview.
Listen to podcast...
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Tech Trends
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The Growing Video Storage Opportunity
By Brian Albright, contributing editor
With the advent of lower-cost video cameras and IP-based security and surveillance systems, there has been an increase in demand for digital video recorder and network video recorder (DVR/NVR) technology and video storage.
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Executive Commentary
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MSPs: Don't Get Stuck In A Break/Fix Rut
By Mike Byrne, director of MSP, Quest Software, Network Management Division
Over the past few years, I’ve had countless conversations with PacketTrap MSP customers and prospects. In most cases, the topic of conversation shifts to business development, revenue cycle, and ways to use PacketTrap MSP to better service customers.
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