Business Solutions Executive Insight 2013

Old School Solutions Providers Need A Renaissance ... Or Retirement

By Mike Monocello, editor in chief, Business Solutions Magazine

Sometimes I wonder if I sound like a broken record to readers. “Expand your line card by selling complementary technologies to existing customers. Adopt the as-a-Service model to build a predictable revenue stream and maximize profitability.” When you boil down almost every article in Business Solutions, you should find one or both of those messages.


Mike Foreman AVG

Delivering An Integrated Future For Small Business IT Management

By Mike Foreman, General Manager, SMB Products, AVG

The rise of cloud-based services, mobile devices, and social media at work is benefitting small-to-medium businesses (SMBs) in so many ways. As smartphones and tablets have become ubiquitous in our home and business lives, the pace, scope, and capacity of work has increased — but it has also left SMBs struggling to cope with a number of IT headaches all at once.


John Badovinac Discover Network

Dealers Can Profit By Accelerating Change To The POS In 2014

By John Badovinac, Senior Manager, Acquirer Relations, Discover Network

Heads up POS providers — apps have gotten better! Take a second to look at your phone and consider your favorite apps. Whether they help you connect, consolidate news feeds, find deals or speed up your checkout at the coffee shop — these apps have definitely gotten better. They meet specific consumer needs while fitting into our daily routine more seamlessly.

Justin Scopaz Ingram Micro

IT Services Are An All-Or-Nothing Game

By Justin Scopaz, executive director and general manager, Ingram Micro Data Capture/POS and Physical Security Business Units

Successful channel partners often approach IT services as an “all-or-nothing” game. Why? Because with more than 75,000 solution providers in the U.S., if you can’t provide your client with the IT support and services they need, someone else will.


Steve Rizzuto TransFirst

Integrated Payment Processing — A Profitable Solution For You And Your Clients

By Steve Rizzuto, president, commercial services division, TransFirst

Do you include credit and debit card processing as part of your product offerings? If not, you could be missing out on a potential opportunity to increase your revenue and strengthen your position as a trusted adviser to your customers. Did you know that TransFirst is a leading provider of integrated payment processing? We know how to help you grow your business by making your clients’ businesses function more efficiently and more cost-effectively.


Victoria Strayer TSYS

How Increased Compliance Insight Can Strengthen The VAR's Role

By Victoria Strayer, Sr. Director, Enterprise Business Compliance, TSYS

Retailers have made it clear that payment risk mitigation is one of their major concerns. They expect it to be of equal concern to you.

With transition to EMV (Europay/MasterCard/Visa) on the horizon, PCI (Payment Card Industry) and regulatory compliance initiatives ongoing, and a blossoming landscape of alternative payment channels before us, the U.S. retail payments landscape is in the throes of major evolution.

Jeff Wakefield VeriFone

Driving Value In The Channel With Services And Solutions

By Jeff Wakefield, vice president of business development and strategic initiatives,VeriFone

Managed services and solutions are increasingly important in supporting the commercial needs of merchants, especially amid the growing complexity of payment-related technologies. There has never been more choice or flexibility for how to reach, attract, and retain customers, but neither have merchants faced as much uncertainty about what technologies to use, how to integrate those technologies, or how to maximize their value to differentiate or grow revenues.


Denise Hampton Zebra Technologies

4 Questions Every VAR Should Ask

By Denise Hampton, director, North America channel strategy, programs, and marketing, Zebra Technologies

Technology is advancing. Customers are more sophisticated than ever. Transformational market changes are driving down prices and profit margins. In turn, solution providers like you are feeling the pressure to find new ways to identify sustainable differentiators in the market to separate you from the rest. And if you’re like many VARs, you are a small business up against numerous cash flow and brand-building challenges.

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