Case Study | August 6, 2013

CIT Builds A Strong Managed Services Foundation With Automation Platform

Source: N-able Technologies Inc.

Computer Integration Technologies (CIT) is a comprehensive IT services firm with an impressive portfolio of offerings – from application training, to hardware products and services, to software development and more. Nearly 10 years ago, it added managed services into the mix, recog- nizing the growing market opportunity for supporting its SMB (small to midsize business) customers around the clock under a monthly fee arrangement.

“Customers like knowing that someone’s got their back and understands what’s important to their business,” says Rob Cramer, technical operations supervisor, who has headed up managed services for CIT for the past six years.

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