Cloud Practice
Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter.
Our cloud practice will help partners manage their customer’s devices hosted in either public, private or hybrid cloud. We also will provide an assessment/discovery service for customers and help them to create a roadmap of how their IT infrastructure should be hosted between the cloud and the datacenter. Our Cloud AID service offers basic monitoring, escalation and SOP based remediation for applications, servers, databases and a range of other devices hosted in the cloud. The Cloud MANAGE service adds full remediation to this.
Cloud Managed Services AID
- Low-cost, packaged NOC service
- 24x7 NOC, Alert triaging and SOP based remediation
- Standard monitoring, thresholds, one phone call to escalate
- State of the art, centralized ITaaS Partner Portal for a holistic view of heterogeneous infrastructure under management
Cloud Managed Services MANAGE
- Cloud AID +
- Troubleshooting of recurring issues, beyond SOP based resolutions
- Escalate and manage the a cradle to grave remediation service
- Comprehensive reporting
- Database performance and app stack tuning
- Complete Audit trail on the tasks performed on managed servers
Download the datasheet below.
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