Exclusive agreement includes remote monitoring and management, backup and disaster recovery, mobile device management and Continuum’s network operations center
AUSTIN, Texas – CMIT Solutions, a Texas-based IT support company, today announced Continuum as the exclusive managed services software and services provider for its more than 135 franchises nationwide. The arrangement enables CMIT franchisees to more efficiently and cost-effectively deliver comprehensive, premium-quality IT management, protection and support services that meet all the technology needs of their small-to-mid-sized business (SMB) customers. IT service providers who adopt Continuum’s fully integrated platform can achieve unprecedented gross margins in their managed services business, which is not possible using alternative software-only solutions.
“CMIT has grown to become one of the largest IT services companies in the nation by consistently providing industry-leading technology solutions to the markets we have chosen to serve,” said Jeff Connally, president and CEO of CMIT Solutions. “Our decision to standardize on Continuum’s managed services platform reflects our confidence in their commitment to continue to deliver the powerful software, and high-quality services and programs our franchisees need to build their businesses.”
“We are thrilled that CMIT franchises will now be leveraging our entire managed services offering,” said Michael George, CEO of Continuum. “Utilizing both our remote monitoring and management, and business continuity solutions enables CMIT franchisees to provide complete IT management and protection from a single, SaaS-based platform that is tightly integrated with our industry-leading network operation center. This powerful combination enables CMIT franchisees to profitably scale their operations and maintain high customer satisfaction as they shift customers to a managed services model that requires proactive 24 x 7 x 365 uptime and support."
About CMIT Solutions
CMIT Solutions started as a computer support company in Austin, Texas in 1996. Over the past decade, the company has grown into a leading provider of managed services and other computer consulting services tailored to the unique needs of the markets it serves, with over 135 locally owned and operated locations nationwide. CMIT is able to combine personalized local service with all the technical resources of a large national company – offering our business clients the products, partnerships, and round-the-clock technical support that smaller IT companies can’t always provide. For more information about CMIT Solutions, visit: www.cmitsolutions.com.
Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering – all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Service Desk, delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation (www.hire-our-heroes.org), which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners (www.summitpartners.com), a Boston-based growth equity firm that has raised more than $15 billion in assets. For more information, please visit www.continuum.net.
SOURCE: Continuum Managed Services, LLC