News | January 14, 2013

Continuum Rolls Out New Tech Advantage Program

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More than 200 certified engineers and technicians provide outsourced, high-value, low-cost technical expertise covering 80-plus desktop and server projects

BOSTON, MA – Continuum, a leading provider of managed service solutions, today announced Continuum Tech Advantage, a new program that lets the company’s managed services provider (MSP) partners leverage the expertise of more than 200 certified engineers and technicians on a project-by-project basis.  All Tech Advantage work is performed around the clock to accommodate partner and client schedules.  Examples of projects include new Active Directory set-ups, VMware vCenter, ESX and ESXi installation and configuration, and Exchange Server migrations.  With more than 80 high-value, low-cost server and desktop projects to choose from, Continuum Tech Advantage helps Continuum partners expand the scope of services and volume of projects delivered to their clients and provides them an additional highly profitable source of revenue.

“We recently completed a complex technology refresh project with the help of Continuum Tech Advantage,” said Paul Rouse, president, Rouse Consulting Group. “The NOC team that worked with us did a phenomenal job and completed the project on time and on budget. My client was also very pleased and impressed with the results.”

“Tech Advantage is designed to run 24 x 7 so work is performed even while our partners sleep,” said Rob Autor, senior vice president of global service delivery at Continuum. “For example, our partners’ next Citrix XenApp installation and configuration, or VMware physical-to-virtual server conversion project can be done in the middle of the night and be ready first thing in the morning when they get to the office.  Our partners benefit from outsourced, low-cost technical expertise for project work that can be sold at retail prices. It all adds up to higher customer satisfaction and increased partner profitability.  Over the next few months, we will be significantly expanding the types of Tech Advantage projects that we offer.”

For more information about Continuum Tech Advantage, please visit: www.continuum.net/techadvantage.

About Continuum

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain all client devices connected to the network including desktops, servers, smart phones, tablets and other endpoints. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution, comprehensive 24 x 7 Service Desk and an advanced backup and disaster recovery (BDR) offering branded Continuum Vault – all integrated with an industry-leading network operations center (NOC), delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors nearly 500,000 endpoints. The principal owner of Continuum is Summit Partners (www.summitpartners.com), a Boston based growth equity firm that has raised more than $15 billion in assets. For more information, please visit www.continuum.net.

SOURCE: Continuum Managed Services, LLC

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