Create A Win-Win Managed Services Model

By The Business Solutions Network

Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

Alura Business Solutions (Alura) President and CEO Jason Derstine was honored but not surprised when he received the announcement in 2014 that his managed services company was ranked as one of the fastest-growing, privately held businesses in the Philadelphia region by the Philadelphia 100, the Wharton Small Business Development Center, the Entrepreneurs’ Forum of Greater Philadelphia, and the Philadelphia Business Journal. Since starting Alura in 2005, Derstine’s company has posted healthy growth every year, including 25 percent year-over-year revenue growth for the past five years in a row. During my recent conversation with Derstine, he was more than willing to share several practical success tips that nearly any VAR or MSP could profit from — starting with an education about getting the managed services pricing model right.