Case Study | August 6, 2013

Danish MSP Makes Smooth Transition To Managed Services

Source: N-able Technologies Inc.

Based in Copenhagen, datacompagniet serves as the IT department for most of its small to midsize business (SMB) customers across Denmark. In this important role, the growing firm tackles the day-to-day technology challenges as well as the long-view IT decisions that will help these SMBs grow and thrive.

The solutions provider was established more than two decades ago. After many years operating strictly as an IT shop, the company has been successfully transitioning its business to become a full-service managed services provider (MSP), says Thomas Larsen, technical director.

Almost two years ago, Larsen sought to align the company with a remote monitoring and management (RMM) provider to enhance its ability to serve customers. After interviewing a number of vendors in the market, including Kaseya, the MSP chose N-able® by SolarWinds, the global RMM leader.

“N-able offered us a good product at the right price, and they have quickly become a strong partner to us,” says Larsen. After seeing the initial results gained from using N-able’s N-central®, the IT channel’s #1 RMM and MSP service automation platform, datacompagniet got serious and set its sights on fully embracing the software.

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