Don't Get Burned By An Image-Only Backup Philosophy
By Jay McCall
An MSP’s foresight to incorporate image- and file-based backups proves wise after a client discovers several deleted files.
Hard drive failures. Fires. Floods. When most people think about data loss, these are the common scenarios that run through their minds. Yet another cause of data loss, which is much more common, is the accidental deletion of files. And, it’s less likely to be protected by many image-based backup systems for mobile laptops due to the need for an external drive. In most cases, it’s easier for the person who made or discovered the deleted file error to recreate the document or presentation from scratch rather than to contact support, locate the latest image backup, and try to retrieve the needed file.
Over the past couple of years, the case for file-based backup has become even more important as a significant number of workers have gone mobile. In fact, the latest research from IDC predicts that by 2015, more than 37 percent of the workforce will be mobile. The reason it’s so important for VARs and MSPs (managed services providers) that sell image-only data backup and recovery solutions to understand this trend is that more and more of your customers are using laptops (and other mobile devices), and they’re not always tethered to the corporate network where backups take place.