Newsletter | October 25, 2013

10.25.13 -- Experienced MSPs Reveal How To Fund The Transition From Break-Fix

Business Solutions Newsletter

| Networking & Managed Services Edition

In This Issue:


Make Big Data Part Of Your Growth Strategy
By Bernadette Wilson, associate editor
CompTIA researchers surveyed both IT channel executives and end users for their second annual Big Data Insights and Opportunities study. The study shows how businesses capture and analyze data, and that the channel is underestimating its customers’ needs in several areas.
Learn more...

Recruiting 101: Establish A Process To Hire Right The First Time
Recruiting is an essential process to build the infrastructure of your business — both in employee numbers and by building your organizational culture through the people you hire. By planning out the recruiting and hiring process, you will have much greater success finding the right candidates the first time around.
Learn more...

Managed Services: Why It's Good For Business
As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which can take the burden of IT management off their clients’ back.
Learn more...

CIT Builds A Strong Managed Services Foundation With Automation Platform
Computer Integration Technologies (CIT) is a comprehensive IT services firm with an impressive portfolio of offerings — from application training, to hardware products and services, to software development and more. Nearly 10 years ago, it added managed services into the mix, recognizing the growing market opportunity for supporting its SMB (small to midsize business) customers around the clock under a monthly fee arrangement.
Learn more...

Switch To Continuum RMM Delivers User Experience Other Providers Only Promised
Lee Wagner had been searching for a prepackaged product complete with in-depth data reporting that he could deploy on all his customers’ sites. He implemented a string of solutions only to discover that none of them met his expectations of time savings and efficiency.
Learn more...

Experienced MSPs Reveal How To Fund The Transition From Break-Fix
By Bernadette Wilson, associate editor
Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.
Full article...

Executive Commentary

A Checklist For Your Managed Services Portfolio
By Dave Sobel

A rich managed services portfolio is a key approach for an MSP to ensure customer loyalty. The more MSPs can monitor and manage, the more vital they become to customers’ operations — and far less likely to be displaced by a competing provider, as the MSP is able to show a considerable distinctiveness from the competitor.
Full article...

Tech Trends

Sell Network Security As A Service To Reach More Customers
By Jay McCall, networking and managed services editor

As network security threats continue to grow and become more complex, cloud-based security solutions are playing a growing role in helping VARs and MSPs protect their customers.
Full article...

News

Axis Communications North America Reaches Landmark With 1000th External Axis Certified Professional

SYNNEX CONVERGESolv Secure Networking Group Launches Optimized Networking Proof Of Concept Lab

What You Missed In September: Managed Services, Backup And Recovery, And Networking News Highlights

NetEnrich Offers New Dashboard For Hybrid IT Infrastructure Management

Featured Webinar

How To Attract Prospects And Upsell Customers With A Network Assessment Report

This 9-minute video presentation explores the eight phases of the customer lifecycle process. Even though three of the eight phases involve a network assessment of some sort, many VARs and MSPs choose not to perform a formal assessment during the early stages of engaging with new customers because of the up-front time commitment.

Shows And Events

OKI Game Changer Tour 2013
October 29, 2013 | Cleveland, OH

IT Nation
November 13 to 15, 2013 | Orlando, FL

Featured Products And Services

D-Link DWS-3160 L2+ Unified Wired/Wireless Gigabit PoE Switches
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WYNIT Distribution, LLC

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CompTIA

AVG Premium Security
AVG Premium Security

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AVG Technologies USA, Inc.

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