IT business owners gain access to a one-stop, integrated web-based solution designed to help staff and manage IT projects
MINNEAPOLIS – Field Nation a leading provider of independent field service technicians to the information technology (IT) industry today announced a partnership agreement with Autotask, a leading hosted IT business management software company. Together, the companies will provide their clients with an integrated solution to both find and hire IT resources and profitably manage their IT service businesses. With the integrated solution, IT service providers and managed service providers (MSPs) can use automation to complete work more efficiently and more profitably, do more business and better serve their clients.
“We are excited to align the power of Field Nation (www.FieldNation.com) with Autotask to give IT business owners the tools they need to grow profitable companies,” said Mynul Khan, CEO of Field Nation. “From the Field Nation and Autotask web sites, users can now access technology experts they need throughout the United States, Canada and other parts of the world. They can tap the strengths of Autotask’s business management tools to automate and scale service delivery and grow their businesses more profitably. The scope and reach of our integrated solution is game changing.”
Autotask’s integrated Software as a Service (SaaS) platform helps IT service providers better manage their business, build their client base and enhance their bottom line. Autotask helps business owners identify those clients who are most profitable, determine whether projects and services are priced correctly, and find out if billable resources are meeting and exceeding utilization goals. Autotask also helps determine the cost of a specific project so informed decisions can be made before placing a bid on future projects.
“We knew we could provide a combined platform our collective set of clients would use to improve how they run their businesses,” said Len DiCostanzo, senior vice president of Community and Business Development at New York-based Autotask. “We’ve developed a suite of services that is not only innovative to the IT industry, but also easy to use. Now, clients can make one work order and with the click of a mouse, that order will feed into the Field Nation marketplace to help identify technicians so businesses can select the right staff to do the job.”
Field Nation’s web portal helps independent IT technicians grow and expand their business by providing an online workplace where users can connect and market their services. Field Nation clients set up their storefronts in the Field Nation marketplace where they promote their services, search for projects, bill for services and get paid quickly once they complete a project. In addition, Field Nation users can find technicians to support specific projects nearly anywhere in the United States and Canada.
“By integrating our solutions, we’re able to help businesses manage their bottom line and solve the ever growing human capital issues,” added Khan. “The integrated platforms give users the best of both worlds.”
The seamless integration of the two services is fully transparent to users. The client selects the technicians they choose to work with based on experience, project ratings and recommendations provided in the Field Nation marketplace. Clients can also create ongoing relationships with technicians so they can work with them repeatedly if they choose to do so.
The integrated services are available immediately. For more information, join Chris Nichols, chief sales officer at Field Nation, and Rich Akullian, business development manager at Autotask Corporation, for a free webinar demonstration at 1 p.m. (EST) on Wednesday, Dec. 5, 2012.
About Field Nation
Field Nation (www.fieldnation.com) is a leading provider of independent field service technicians to the Information Technology industry. Through the company’s self-service web portal, registered users can find and source IT experts based on the skills needed for any specific job, giving independent contractors more opportunities to work and enabling businesses to expand their geographical footprint as needed. Field Nation’s service delivers the highest quality technical resources to more than 35,000 service providers and business customers globally.
About Autotask Corporation
Autotask Corporation (www.autotask.com) provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability. Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
SOURCE: Field Nation